Telecaller

Job Description

A Telecaller job primarily involves making outbound calls to potential customers to promote products or services, generate leads, and close sales. They also handle inbound calls, answer customer inquiries, and address complaints. This role requires strong communication, persuasion, and customer service skills. Key Responsibilities: Outbound Calling: Making calls to potential customers to promote products or services. Lead Generation: Identifying and qualifying potential leads through telemarketing. Sales: Persuading customers to make purchases or schedule appointments. Inbound Call Handling: Answering customer inquiries, concerns, and complaints. Customer Service: Providing excellent customer service through phone interactions. Record Keeping: Maintaining accurate records of customer interactions in the CRM system. Follow-up: Following up with leads and existing customers to ensure satisfaction. Target Achievement: Meeting sales targets and contributing to team performance.