0 - 2 years

2 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Telecaller / Telesales Executive

Location: Panchkula, Haryana
Employment Type: Full-time

About the Role:

We are seeking an enthusiastic Telecaller to handle inbound and outbound calls, generate leads, explain products/services, and support the sales/marketing team. The ideal candidate should have good communication skills and a customer-focused approach.

Key Responsibilities:

  • Make outbound calls to prospective customers and explain products/services.
  • Handle inbound customer queries and provide accurate information.
  • Generate leads, follow up, and maintain client relationships.
  • Maintain records of calls, leads, and customer information in CRM/software.
  • Meet daily/weekly call and conversion targets.
  • Coordinate with the sales/marketing team for closures.
  • Handle customer complaints and escalate issues when required.

Requirements:

  • Minimum 12th pass / Graduate in any field.
  • 0–2 years of experience in telecalling, telesales, or customer service (freshers can also apply).
  • Excellent communication skills in [English/Hindi/Regional language as required].
  • Basic computer knowledge (MS Office, CRM tools).
  • Persuasive, confident, and target-oriented.

Job Type: Full-time

Pay: Up to ₹20,000.00 per month

Benefits:

  • Paid sick time

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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