0 years

1 - 3 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Dialer / Telecaller – Key Responsibilities - Good Speaking English

  • Outbound Calling:
  • Make calls to potential or existing customers to promote products or services.
  • Follow calling scripts and company guidelines during interactions.
  • Lead Generation:
  • Identify and qualify potential leads through cold calling or follow-ups.
  • Update and maintain accurate records of leads in the system.
  • Customer Handling:
  • Respond to customer inquiries and provide accurate information.
  • Build positive relationships with clients and ensure customer satisfaction.
  • Data Management:
  • Record call details, feedback, and outcomes in the CRM system.
  • Ensure all contact information and call logs are up to date.
  • Target Achievement:
  • Meet or exceed daily and monthly calling or conversion targets.
  • Coordination:
  • Work closely with the sales or recruitment team to share quality leads or shortlisted candidates.
  • Reporting:
  • Prepare and share daily call and performance reports with the team leader or manager.
  • Professional Conduct:
  • Maintain a polite and professional attitude during all interactions.
  • Follow company policies and confidentiality standards.

Job Type: Full-time

Pay: ₹10,000.00 - ₹30,000.00 per month

Work Location: In person

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