Telecaller

Who are we

Neod Global Pvt. Ltd is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. his role focuses on selling IT products and services such as hardware, software, networking solutions, and IT support to businesses and institutions. The candidate will handle lead generation, client communication, and deal closures primarily through calls, emails, and online meetings.

Key Responsibilities:

 Reach out to potential clients via cold calls, emails, and digital channels to promote IT products and services.

 Understand client requirements and recommend appropriate IT solutions (e.g., hardware, software, IT services, networking).

 Respond to inquiries, provide product details, pricing, and quotations.

 Generate and qualify leads to build a strong sales pipeline.

 Collaborate with the technical and pre-sales teams to ensure accurate solution offerings.

 Maintain up-to-date knowledge of industry trends, product updates, and competitor offerings.

 Track and manage all customer interactions and updates using CRM software.

 Consistently meet or exceed monthly and quarterly sales targets.

 Assist with after-sales support and client relationship management.

Requirements:

 Bachelor’s degree in IT, Computer Science, Business, or a related field.

 1–3 years of experience in IT inside sales, telesales, or business development.

 Knowledge of IT products (e.g., servers, networking devices, software licensing, cloud, security).

 Strong communication and presentation skills (verbal and written).

 Ability to work independently and as part of a team in a fast-paced environment.

 Proficiency in MS Office and CRM systems (e.g., Zoho, Salesforce, HubSpot).

Preferred Skills:

 Understanding of B2B IT sales cycles and procurement processes.

 Technical certification or background in IT solutions is a plus.

 Strong analytical and problem-solving skills.

 Ability to explain technical concepts in simple terms to non-technical clients.

Job Types: Full-time, Permanent

Pay: ₹10.00 - ₹100.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Education:

• Bachelor's (Preferred)

Experience:

• Telecaller : 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person