TELECALLER

Job Description

Job description Company: Madhav Immigration Pvt. Ltd. Location: UG-25 and 26, 1st floor, Westend Mall, Janakpuri West, Delhi - 110058 Position: Telecaller Employment Type: Full-time About Madhav Immigration Pvt. Ltd.: Madhav Immigration Pvt. Ltd. is a leading immigration consultancy firm dedicated to providing comprehensive immigration services to individuals and families seeking to move abroad. Our team of experts ensures a smooth and hassle-free immigration process, making dreams of settling abroad a reality for many. For more information, please visit our website. Job Summary: We are seeking a motivated and enthusiastic Telecaller to join our team. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle a high volume of calls. The Telecaller will be responsible for making outbound calls to potential clients, answering inbound inquiries, and providing information about our services. Key Responsibilities: Make outbound calls to potential clients to inform them about our immigration services. Handle inbound calls and respond to inquiries about immigration procedures and services. Follow up with prospective clients and schedule appointments for consultations. Maintain accurate records of calls and client interactions in the CRM system. Provide excellent customer service by addressing client concerns and resolving issues promptly. Collaborate with the sales and marketing team to achieve company targets. Keep updated with the latest information on immigration laws and policies. Assist in other administrative tasks as required. Qualifications and Skills: High school diploma or equivalent; a bachelor’s degree is preferred. Proven experience as a telecaller or in a similar customer service role. Excellent verbal communication skills in English and Hindi. Ability to handle rejection and remain persistent. Proficiency in using CRM software and Microsoft Office Suite. Strong organizational and multitasking abilities. Positive attitude and strong problem-solving skills. Ability to work independently and as part of a team. What We Offer: Competitive salary and performance-based incentives. Professional development and training opportunities. Friendly and supportive work environment. Opportunity to grow within the company. Health benefits and other perks. How to Apply: Interested candidates are invited to send their resumes and a cover letter to info@madhavimmigration.com with the subject line " Application for Telecaller Position. " Please include details of your relevant experience and why you are interested in working with Madhav Immigration Pvt. Ltd. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Paid sick time Schedule: Day shift Fixed shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Work Location: In person