Telecaller

0 years

0 - 1 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Make outbound calls to prospective customers and explain our products/services.
  • Handle incoming calls, address customer queries, and provide accurate information.
  • Maintain a database of leads, contacts, and call records.
  • Follow up on leads generated through marketing campaigns, social media, and referrals.
  • Build and maintain strong customer relationships to encourage repeat business.
  • Coordinate with the sales team for client meetings or follow-ups.
  • Achieve daily/weekly/monthly call and conversion targets.

Skills & Qualifications:

  • Excellent verbal communication skills in English, Hindi, and local languages.
  • Strong listening and persuasion skills.
  • Ability to handle rejection and remain motivated.
  • Basic computer knowledge (MS Office, CRM tools).
  • Prior experience in telecalling, customer service, or sales will be an advantage.

Work Environment:

  • Office-based role with fixed working hours.
  • Training and scripts will be provided.
  • Opportunity for growth into sales or business development roles.

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

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