Posted:5 days ago| Platform: Apna logo

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On-site

Job Type

Full Time

Job Description

We are looking for a motivated and confident Telecaller to join our team. The Telecaller will be responsible for handling outbound and inbound calls, answering customer queries, and promoting products or services over the phone. The role requires good communication skills, patience, and the ability to handle customers professionally. Key Responsibilities: Make outbound calls to potential and existing customers. Answer incoming calls and respond to customer inquiries. Explain products and services clearly to customers. Maintain records of calls, sales, and customer feedback. Follow up with leads and convert them into customers. Meet daily/weekly/monthly targets set by the management. Handle customer complaints politely and ensure satisfaction. Build and maintain good customer relationships. Requirements: Minimum qualification: 12th pass or Graduate. Good communication skills in English/Hindi (or regional language if required). Basic computer knowledge. Ability to work under pressure and achieve targets. Previous experience in telecalling, sales, or customer service is an advantage.

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