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Telecaller

Impact Tiles Gallery

0 - 31 years

1 Lacs

Industrial Area Phase 1 Panchkula

Posted:2 months ago| Platform: Apna logo

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Skills Required

support resolve drive management updating

Work Mode

On-site

Job Type

Full Time

Job Description

A tele caller will be responsible for making and receiving phone calls to engage with customers or clients, promoting products or services, generating leads, gathering feedback, or providing support. He will be the voice of a company, interacting directly with customers to build relationships, resolve issues, and drive sales. Key Responsibilities: Outbound Calling: Making calls to potential customers to introduce products or services. Inbound Call Handling: Addressing customer inquiries, resolving issues, and providing support to existing or potential customers. Lead Generation: Identifying potential leads through various methods and following up to convert them into sales. Customer Relationship Management: Maintaining accurate call logs, updating customer records, and following up to ensure customer satisfaction. Product Knowledge: Staying updated on product information, services, and industry trends. Feedback Collection: Gathering customer feedback to improve products, services, and overall customer experience.

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