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Telecaller

GOLDSIKKA JEWELS PVT LTD

0 years

1 - 2 Lacs

Prakash Nagar, Hyderabad, Telangana

Posted:1 week ago| Platform: SimplyHired logo

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Skills Required

CRM software Sales Customer service English 12th Pass Bachelor's degree Computer skills In-person Phone etiquette Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Telecaller

Company: Goldsikka Limited

Product: Gold

Key Responsibilities:

Make outbound calls to potential customers to promote Goldsikka's gold products
Explain the benefits and features of gold investment products
Answer inbound calls and provide information about the company's offerings
Meet daily, weekly, and monthly sales targets
Maintain accurate records of calls and sales in the CRM system
Follow up with potential customers and nurture leads
Assist in customer queries and provide excellent customer service
Stay updated on gold market trends and company products

Requirements:

Excellent communication skills in relevant languages (specify based on target market)
Strong phone etiquette and ability to handle high call volumes
Basic computer skills and familiarity with CRM software
Goal-oriented with the ability to work under pressure
Patience and ability to handle objections professionally
Basic understanding of gold as an investment (training will be provided)
High school diploma or equivalent; graduate degree preferred
Previous experience in telesales or customer service is a plus

Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

Paid time off

Schedule:

Day shift

Supplemental Pay:

Commission pay

Work Location: In person

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Telecaller