telecaller executive

Key Responsibilities:

• Make and receive calls to prospective clients and existing patients.
• Explain clinic services, treatments, and offers clearly and persuasively.
• Follow up with leads to ensure conversion and appointment booking.
• Maintain accurate data entry and follow-ups in CRM systems.
• Coordinate with counselors and front desk for appointment scheduling.
• Achieve daily/weekly call and conversion targets.

Requirements:

• Graduate / Undergraduate with good communication and interpersonal skills.
• Fluent in English and Hindi (mandatory).
• Minimum 6 months to 2 years of experience in telecalling, customer service, or healthcare sales preferred.
• Confident, polite, and patient-centric approach.
• Basic computer and CRM handling skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹26,300.18 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Telecommunication: 1 year (Preferred)

Work Location: In person