telecaller cum student counsellor

Telecalling/Lead Generation:

• Outbound Calling:Making calls to potential students and parents from provided databases to introduce educational programs and generate interest.
• Lead Qualification:Identifying potential students by assessing their academic goals, interests, and suitability for offered programs.
• Follow-up:Maintaining regular contact with leads to nurture them through the admissions process.
• Generating Walk-ins:Encouraging students to visit the campus for further information or counseling sessions.
• Maintaining Records:Keeping track of calls, leads, and follow-up actions using a CRM or other tracking system.
• Achieving Targets:Meeting monthly or quarterly admission targets set by the institution.

Student Counseling:

• Providing Information:Explaining details about various programs, course structures, eligibility criteria, fee structures, and potential career paths.
• Guiding Students:Helping students choose suitable programs based on their interests, academic background, and career aspirations.
• Addressing Queries:Answering questions about the institution, its offerings, and the admissions process.
• Offering Support:Providing guidance and support throughout the application and enrollment process.
• Promotional Activities:Supporting marketing and promotional activities, such as seminars or webinars.
• Maintaining Confidentiality:Protecting sensitive student information and maintaining ethical counseling practices.
• Collaborating with Teams:Working with other departments like admissions, academics, and marketing to streamline the student journey.

Additional Responsibilities:

• Front Office Management:Welcoming visitors, managing phone calls and emails, and maintaining the front office area (depending on the specific role).
• Administrative Support:Assisting with tasks like document verification, fee collection, and other administrative duties related to admissions.
• Stay Updated:Keeping up-to-date with current trends in college admissions and the institution's policies

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

Work Location: In person