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Telecaller

Bytoo Samayal Private Limited

0 - 31 years

1 Lacs

Secunderabad, Hyderabad Region

Posted:1 month ago| Platform: Apna logo

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Skills Required

support tracking service management communication

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a motivated and customer-focused Telecaller to join our restaurant team and handle all calls related to online food orders, customer support, and order confirmation. You will act as the voice of our brand, ensuring customers receive timely assistance and a great experience. 🛠️ Key Responsibilities:Make and receive calls to confirm online food delivery orders Address customer inquiries, complaints, and order modifications Promote special offers and combos to increase order value Collect customer feedback after deliveries Maintain a daily call record and update the order tracking system Coordinate with the kitchen and delivery staff to ensure timely service Follow up with regular customers and re-engage inactive users Maintain professionalism, politeness, and customer-first attitude on every call ✅ Requirements:Minimum 12th pass or equivalent; Graduation preferred Proven experience in telecalling, telesales, or customer service (preferred) Basic computer/smartphone and order management system knowledge Excellent verbal communication in [Primary Language + English/Hindi] Ability to work in a fast-paced food service environment Pleasant voice, patience, and problem-solving skills

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Telecaller