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Telecaller – Banking Sector

Telecaller – Banking Sector

DK FINCORP

0 years

1 Lacs

mohali punjab

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

customer service english microsoft office 12th pass bachelor's degree computer skills in-person communication skills banking

Work Mode

On-site

Job Type

Full Time

Job Description

About the Role:

We are seeking enthusiastic and customer-focused Telecallers to join our Banking Process team. The role involves connecting with potential and existing customers, explaining banking products/services, and assisting in lead generation and customer support.

Key Responsibilities:

Make outbound calls to customers regarding banking products (loans, credit cards, accounts, etc.).
Handle inbound queries and resolve customer concerns.
Generate leads and schedule appointments for the sales team.
Maintain customer database and call records in the CRM system.
Follow up with customers for documentation and process completion.
Ensure excellent customer service and maintain professional communication.

Required Skills:

Good communication skills in Hindi and English (knowledge of local language is an advantage).
Basic computer knowledge (MS Office, email handling, CRM).
Ability to handle rejection and maintain a positive attitude.
Target-driven and sales-oriented mindset.
Prior experience in telecalling or banking sales will be an added advantage.

Eligibility:

Minimum Qualification: 12th Pass / Graduate.
Freshers & Experienced candidates can apply.
Preference to candidates from banking / NBFC / telecalling background.

Perks & Benefits:

Fixed salary + Incentives.
Career growth opportunities in the Banking & Financial Services sector.
Training & skill development programs.
Performance-based rewards and recognition.

Job Type: Full-time

Pay: ₹11,000.00 - ₹14,000.00 per month

Work Location: In person

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