Posted:1 day ago|
Platform:
On-site
Full Time
Job Description:
Ensure100+Tele-Calling Every day & Pitching Customer for Pitching New customer for Gold Loans
LeadGeneration for cross sell product at Branch and ensure the conversion.
CoordinatewithdifferentBranch staff & managersforclosure.
Supervisingday-to-dayoperationsin thecustomerservicedepartment.
Respondingtocustomerserviceissuesinatimely manner.
Creatingeffective customer serviceprocedures, policies, and standards.
TheMISreport toCROandensure the targets are meet.
Developingcustomersatisfaction goals and coordinatingwith the teamto meetthem on a steadybasis.
Maintainingaccuraterecords anddocumentingall customer service activities and discussions.
Assessingservicestatisticsand preparing detailed reports on your findings.
Muthoot Finance
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