Tele Sales Executive

This is a full-time on-site role for a Tele-sales Specialist (English) located in Greater Noida. The Tele-sales Specialist will be responsible for making outbound phone calls to potential customers to promote products or services, generate leads, and schedule appointments. They need strong communication, persuasion, and problem-solving skills to engage customers and drive business growth.

Role & responsibilities

• Making outbound calls: Telemarketing Executives initiate calls to potential customers to promote products or services.
• Generating leads: They identify and qualify potential customers for further sales efforts.
• Scheduling appointments: Set up meetings and follow up with leads.
• Promoting products/services: Provide information about products or services and answer customer inquiries.
• Handling customer inquiries: Address questions, concerns, and complaints from customers.
• Meeting sales targets: Strive to achieve specific sales goals and quotas.
• Maintaining customer relationships: Build and maintain relationships with existing and potential customers. Maintain accurate records of calls and sales outcomes.
• Admin Duties: Perform basic administrative tasks to support the sales team.

Required Skills:

• Excellent communication skills: Telemarketers must be able to clearly and persuasively communicate with customers.
• Persuasion and negotiation skills: They need to be able to convince customers to take action.
• Problem-solving skills: They need to address custom go away very farer concerns and find solutions.
• Strong interpersonal skills: They need to be able to build rapport with customers.
• Sales techniques: They should be knowledgeable about effective sales strategies.
• Product knowledge: They need to be knowledgeable about the products or services they are promoting.

Preferred candidate profile

Strong command over English, communication and interpersonal skills.

Sales-driven mindset with a knack for closing deals.

Ability to manage time effectively and handle multiple tasks.

Basic administrative skills (MS Office proficiency preferred).

Previous experience in telemarketing or sales (preferred but not required).

Positive attitude and eagerness to learn.