Tele-Sales & Admissions Executive

Company Description

CPA Institute of Pharmaceuticals & Life Sciences is a leading educational institution with 12 years of experience in advancing knowledge and skills in Pharmaceuticals, Clinical Research, Medical Coding, and Life Sciences. We are committed to empowering professionals to succeed in the healthcare and life sciences sectors. Our comprehensive programs equip students to excel in various competitive exams, including the Graduate Pharmacy Aptitude Test (GPAT), National Institute of Pharmaceutical Education and Research Joint Entrance Exam (NIPER JEE), and Government Pharmacist Exam. Our focus is on fostering excellence and equipping individuals for industry success.

Role Description

The Tele-Sales & Admissions Executive is a full-time, on-site role based in Lucknow. Responsibilities include engaging with prospective students to provide information about programs, managing inquiries through calls and emails, and assisting in the admissions process. The role involves following up with leads, maintaining accurate records, addressing queries, and providing outstanding customer service to potential candidates.

Qualifications

• Proficiency in communication and interpersonal skills for successful engagement with prospective candidates
• Strong organizational and record-keeping abilities to manage inquiries and documentation
• An understanding of admissions processes and enrollment procedures
• Basic knowledge of pharmaceuticals, clinical research, or related fields is a plus
• Familiarity with tele-sales techniques and customer service methodologies
• Ability to work effectively in a dynamic, on-site setting and as part of a collaborative team
• Bachelor’s degree in a relevant field is preferred