1 - 2 years

0 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Qualification : Degree

Experience: 1 to 2 years experience in telecalling or Freshers also can apply

Roles :

  • Make calls to prospective students and parents
  • Receive and respond to incoming enquiry calls
  • Maintain proper records of student enquiries
  • Provide accurate information about courses, eligibility, fees, and admission process
  • Explain institutional facilities, placements, scholarships, and benefits
  • Guide students on application and admission procedures
  • Generate new leads through calling databases, campaigns, and enquiries
  • Regularly follow up with interested students and parents
  • Convert enquiries into campus visits and admissions
  • Update enquiry details in Google Forms or admission registers
  • Maintain daily call reports and follow-up status
  • Share feedback and lead status with the admissions team
  • Schedule campus visits, counselling sessions, and meetings
  • Coordinate with admission counsellors and faculty
  • Confirm appointments and remind prospects
  • Support admission campaigns, seasonal intakes, and special offers
  • Communicate updates on new courses, deadlines, and events
  • Assist digital and offline marketing campaigns through calling
  • Build a positive relationship with students and parents
  • Collect feedback from students and parents
  • Share insights on common questions and concerns
  • Help improve marketing messages and admission strategies
  • Meet daily, weekly, and monthly calling and conversion targets
  • Work towards admission and enrollment goals
  • Follow team guidelines and performance metrics
  • Follow institutional policies and calling guidelines
  • Maintain confidentiality of student information
  • Ensure ethical and honest communication
  • Handle basic queries, objections, and concerns politely
  • Ensure a professional and friendly communication tone

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Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹5,000.00 - ₹25,000.00 per month

Expected hours: 1 – 4 per week

Work Location: In person

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