Tele-Counsellor

Tele-Counsellor (4 Positions)

Location: Kolkata (On-site)

Experience: 2+ years (Experience in academic/education industry mandatory)

Compensation Package: ₹10,000 – ₹20,000 per month

We are looking for experienced Telecallers/Counsellors with a strong background in the EdTech or education counselling space. The role involves calling, guiding students and parents, and driving admissions for our education programs.

Responsibilities:

• Make outbound calls to prospective students and parents.
• Clearly explain course offerings, teaching methodology, batch details and program benefits.
• Follow up on inquiries and schedule appointments for counselling sessions.
• Maintain accurate records of calls and interactions.
• Achieve monthly call and lead conversion targets.
• Convert leads into walk-ins, counselling sessions and admissions.
• Coordinate with the internal team for walk-ins, demos and conversions.

Requirements:

• 2+ years of experience in telecalling in the academic/education sector.
• Excellent communication and persuasive skills.
• Comfortable with target-driven counselling and follow-ups.
• Ability to handle objections professionally and courteously.

Why Join Us

• Opportunity to work in a growing education-focused setup.
• Stable role with scope for growth into senior counselling and operations.
• Supportive team environment and structured monthly goals.