Posted:1 day ago|
Platform:
Remote
Full Time
Providing guidance, support, and information to clients remotely via phone or digital platforms to address course enquiries. Key responsibilities include assessing client needs, offering advice, maintaining confidentiality, while required skills are strong communication, empathy, and active listening.
Job Responsibilities
· Client Interaction:
· Information & Enrollment:
For educational tele counselors, this involves providing information about programs, fees, and enrollment procedures to help students make informed decisions.
· Record Keeping:
Maintain detailed records of client interactions, follow-ups, and other relevant data in a CRM system.
· Follow-Up:
Perform follow-up calls to ensure clients have all necessary information and are satisfied with the services provided.
· Achieve Targets:
For sales-oriented roles, this involves converting inquiries into admissions or sales.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
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