Tele Consultant

0 years

1 - 3 Lacs

Posted:5 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a confident and motivated Tele Consultant to join our team at ManageEasy. The ideal candidate will be responsible for handling inbound and outbound calls, providing information about our services, guiding students/clients, and maintaining a professional rapport with all callers.

Key Responsibilities:

  • Make outbound calls to prospective students/clients and explain our services.
  • Handle inbound calls and respond to queries in a clear and polite manner.
  • Understand customer needs and offer the right guidance or solutions.
  • Maintain call logs, update databases, and follow up with leads regularly.
  • Schedule appointments, consultations, or follow-up calls when required.
  • Achieve daily/weekly call and conversion targets.
  • Maintain professionalism and customer satisfaction at all times.

Requirements:

  • Minimum 12th pass; graduation preferred (but not mandatory).
  • Good communication skills in English, Hindi, and Bengali.
  • Basic computer knowledge.
  • Ability to handle calls confidently and politely.
  • Freshers are welcome; training will be provided.

Work Environment:

  • Supportive team
  • Growth opportunities
  • Performance-based incentives

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Paid sick time
  • Paid time off

Work Location: In person

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