Tele Collection Executive

DrinkPrime is a subscription-based drinking water solution striving to change the way people think about the water they drink. By providing water purifiers with integrated technology, we enable customers to monitor the quality of their daily water consumption. As a Collections Specialist at DrinkPrime, your responsibilities will include: - Monitoring accounts to identify outstanding debts - Identifying customer needs and suggesting appropriate subscription plans - Building long-term trusting relationships with customers - Escalating irregular cases to the supervisor and seeking help in closing them - Preparing and presenting reports on collection activities and progress The qualifications required for the role are as follows: - Hands-on experience with multiple sales techniques, preferably outbound - Proven experience as a Collection Specialist or similar role - Excellent knowledge of billing procedures - Familiarity with various collection techniques - Ability to communicate clearly and professionally verbally and in writing - Proficiency in English and Hindi - Minimum educational qualification of 12th pass with 1 to 2 years of collection work experience Please note that this position is based in our office in Bangalore and is not a remote job. Join us at DrinkPrime to be a part of our mission to make safe drinking water accessible and affordable to every resident in India.,