Tele-calling

The role available is for a Tele-caller position at FundsIndia, a leading investment and mutual fund platform in India. As a Tele-caller, you will be based in Surat and will be responsible for engaging with potential and existing investors through outbound calls. Your primary tasks will include providing information on financial products and services, addressing inquiries, maintaining accurate records of interactions, following up with leads, meeting set targets, and ensuring customer satisfaction through exceptional service delivery. To excel in this role, you should possess strong communication and interpersonal skills, proficiency in telephone etiquette, and the ability to handle customer inquiries effectively. A basic understanding of financial products and investment options is required, along with the capability to work independently, meet targets, and exhibit good organizational and multitasking abilities. Prior experience in tele-calling or customer service would be beneficial. While a high school diploma or equivalent is the minimum educational requirement, a degree in Finance or Business Administration would be advantageous. Join FundsIndia on its mission to democratize access to India's financial system and provide inclusive investment advice. Be part of a dynamic team that is revolutionizing the investment industry and inspiring a new generation of investors. Your contribution as a Tele-caller will play a crucial role in shaping the future of finance and empowering individuals to make informed investment decisions.,