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SHARP INTERNATIONAL LUBES PVT LTD
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Tele Calling Executive

Tele Calling Executive

SHARP INTERNATIONAL LUBES PVT LTD

0 years

1 Lacs

India

Posted:10 hours ago| Platform: GlassDoor logo

Apply

Skills Required

service database crm support reporting reports compliance

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Outbound Calling:
Make outbound calls to potential customers to promote products/services.
Identify and qualify leads, gathering necessary customer details.
Customer Interaction:
Engage with customers to understand their needs and provide relevant information or solutions.
Maintain a friendly and professional demeanor with customers at all times.
Product/Service Promotion:
Explain product features and benefits to prospective clients, focusing on the value proposition.
Upsell or cross-sell products or services where applicable.
Sales Target Achievement:
Meet daily, weekly, or monthly sales targets or KPIs as set by the department.
Database Management:
Maintain accurate customer records and update information in the CRM system.
Follow up with leads and track progress until conversion.
Handling Inquiries and Issues:
Respond to customer inquiries and address concerns or complaints efficiently.
Provide after-sales support as required.
Reporting and Documentation:
Prepare daily/weekly reports on call activity, outcomes, and sales progress.
Compliance & Quality Assurance:
Follow company guidelines, ensuring compliance with industry regulations.
Maintain a high standard of call quality and customer satisfaction.

CONTACT ON: 788 883 1733

Job Type: Full-time

Pay: ₹12,000.00 - ₹16,000.00 per month

Schedule:

Day shift

Work Location: In person

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