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Tele Calling Executive

0 years

0 Lacs

Tiruppūr

Posted:2 weeks ago| Platform:

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Skills Required

resolve support crm service communication management reimbursement

Work Mode

On-site

Job Type

Full Time

Job Description

Job Openings for Telecalling Executive !! Gender :Female Location: Tiruppur Responsibilities: Outbound Calling: Make outbound calls to potential patients who have expressed interest in IVF services or have been referred by other sources. Explain the various IVF procedures, treatment options, and success rates in a clear and concise manner. Schedule appointments for consultations with fertility specialists. Follow up with potential patients to address their queries and concerns. Inbound Call Management: Answer incoming calls promptly and professionally. Provide accurate and detailed information about IVF services, costs, and processes. Address patient inquiries and resolve issues efficiently. Maintain accurate records of all calls and interactions. Patient Relationship Management: Build rapport and establish trust with potential patients. Handle sensitive information with discretion and maintain patient confidentiality. Provide empathetic support and understanding to patients navigating fertility challenges. Record detailed notes of all conversations into the companies CRM system. Skills: Telecalling Customer Service Patient Communication CRM Management Data Entry Active Listening Benefits : Cell phone reimbursement Flexible schedule Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Language: Tamil (Preferred) Ph. No: 6381422710 Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

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Dr Aravinds IVF private limited Hospital

4 Jobs

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