Tele callers

0 years

1 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Comfortable with VLOOKUP
  • Lead and supervise a team of collection agents
  • Set and monitor daily, weekly, and monthly performance targets
  • Provide training, support, and performance feedback
  • Handle escalated customer issues and resolve disputes
  • Ensure compliance with company policies and legal regulations
  • Analyze collection data to identify trends and areas for improvement
  • Develop and implement strategies to improve collection efficiency
  • Prepare and present regular reports on team performance

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

  • Commuter assistance

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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