Tele Caller

**Job Summary: **

We are seeking a motivated and skilled Tele caller to join our dynamic team. As a Tele caller, you will be responsible for contacting potential customers, generating leads, and promoting our products/services over the phone. The ideal candidate should possess excellent communication skills, and the ability to build rapport with customers.

**Responsibilities: **

1. Receiving the inbound calls to potential customers with the aim of Resolve the Customer Query and Provide the delightful experience of our services.

2. Explain the features and benefits of products/services to prospective clients.

3. Engage with customers in a professional and friendly manner to build and maintain positive relationships.

4. Achieve weekly and monthly Performance Parameters set by the management.

5. Record and maintain accurate information on customer interactions in the CRM system.

6. Follow up on leads and inquiries to ensure a high conversion rate.

7. Collaborate with the sales team to provide comprehensive support and contribute to the overall sales strategy.

8. Stay updated on product knowledge and industry trends to effectively communicate information to customers.

**Requirements: **

1. Proven experience as a Tele caller or similar customer service/sales role.

2. Excellent communication and interpersonal skills.

3. Strong organizational and time management skills.

4. Proficiency in using CRM software and other communication tools.

5. Goal-oriented with a strong desire to achieve targets.

6. Ability to work in a fast-paced and dynamic environment.

7. Basic computer skills and familiarity with office software.

**Qualifications: **

- Bachelor's degree

- Previous experience in telemarketing or sales is preferred.

**Benefits: **

- Competitive salary and performance-based incentives.

- Training and development opportunities.

- Friendly and collaborative work environment.