Tele caller

Company Description

Orange Technolab Private Limited (ISO 9001:27001 Certified Software Company) offers consulting and IT services to clients worldwide, helping them achieve technology-driven business transformation. We utilize a low-risk Global Delivery Model (GDM) to ensure timely and cost-effective project delivery. With our experienced team and hybrid working methodology, we are committed to meeting our clients' expectations. We embrace the power of change to create value and shared success for our clients, people, stakeholders, partners, and global communities.

Role Description

This is a full-time hybrid role for a Caller based in Ahmedabad, with the flexibility of some work from home. The Caller will be responsible for making outbound calls to clients, addressing their inquiries, providing information about products and services, and ensuring customer satisfaction. The role includes maintaining accurate records of each interaction, following up on customer requests, and supporting the sales and customer service teams with administrative tasks.

Qualifications

• Excellent verbal communication in English and Hindi
• Experience in customer service and handling client inquiries
• Ability to maintain accurate records and documentation
• Proficiency with MS Office Suite and CRM software
• Strong problem-solving and multitasking abilities
• Ability to work independently and in a team environment
• Experience in telemarketing or sales support is a plus

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person