Posted:2 weeks ago| Platform: Shine logo

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Job Type

Full Time

Job Description

Role Overview: You will be a full-time Tele Caller located in Ghaziabad. Your main responsibilities will include making outbound calls to potential clients, addressing customer inquiries over the phone, maintaining customer records, following up on leads, managing customer feedback, and reporting to the management team. It is essential for you to possess strong communication skills and a proactive approach to customer service. Key Responsibilities: - Make outbound calls to potential clients - Address customer inquiries over the phone - Maintain customer records - Follow up on leads - Manage customer feedback - Report to the management team Qualification Required: - Strong communication, interpersonal, and phone etiquette skills - Customer service experience and ability to handle customer inquiries effectively - Basic computer knowledge and proficiency in using CRM software - Excellent organizational and time-management skills - Ability to work independently and as part of a team - Fluency in multiple languages is a plus - High school diploma or equivalent; Bachelor's degree preferred,

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