Tele caller Inside Sales

Role Overview: As a Tele caller Inside Sales at the company, you will handle both inbound and outbound phone calls to promote products, services, and gather customer feedback. You will be the voice of the company, interacting directly with customers to build relationships, resolve issues, and drive sales. Key Responsibilities: - Making Outbound Calls: Proactively reach out to potential clients or existing customers to promote products, services, or gather information. - Handling Inbound Calls: Answer incoming calls from customers who have questions, need support, or are interested in learning more about offerings. - Building Relationships: Build rapport with customers, understand their needs, and provide personalized solutions. - Generating Leads: Identify and qualify potential customers interested in products or services. - Closing Sales: Responsible for closing sales deals over the phone in some cases. - Providing Customer Support: Handle customer inquiries, resolve complaints, and ensure customer satisfaction. - Maintaining Records: Accurately document customer interactions, including call logs, notes, and action items. - Following Scripts and Procedures: Adhere to specific scripts and procedures when interacting with customers. - Staying Updated: Stay informed about products, services, and industry trends. Qualification Required: - Excellent Communication Skills: Communicate clearly and effectively, both verbally and in writing. - Interpersonal Skills: Build rapport with customers and understand their needs. - Persuasion Skills: Be persuasive and convincing in outbound calls. - Problem-Solving Skills: Identify and resolve customer issues effectively. - Active Listening: Listen carefully to customer inquiries and concerns. - Adaptability: Adapt your approach based on the specific customer and situation. - Computer Proficiency: Utilize computer systems to access customer information, track calls, and record interactions. - Time Management: Manage time effectively to meet call targets and other deadlines. Please contact 8951990373 for further details.,