Tele Caller Executive

0 years

1 - 0 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Make outbound calls to prospective customers from the provided leads list.
  • Promote services effectively to potential customers, ensuring a positive experience.
  • Understand customer needs and provide accurate information about products/services.
  • Identify sales opportunities and convert leads into customers.
  • Follow up with customers to ensure satisfaction and answer queries.
  • Maintain accurate records of customer interactions and transactions.
  • Resolve customer complaints or concerns in a timely and professional manner.
  • Achieve individual and team sales targets and KPIs (Key Performance Indicators).
  • Prepare and submit reports on call activity, sales, and customer feedback.
  • Assist in market research and provide feedback to improve the product/service offering.

Preferred Skills:

  • Previous experience in telecalling or sales roles.
  • Knowledge of CRM tools and customer databases.
  • Multilingual skills are a plus.

Education:

  • Bachelor’s degree in any field is a plus (optional).

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹24,945.37 per month

Work Location: In person

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