Tele Caller Executive

Company Description

Social Faalcon is a full-fledged digital marketing agency and service provider that helps brands achieve their digital marketing goals. We engage in various online brand management activities, drive social media efforts and campaigns across platforms like Facebook, Twitter, Instagram, Pinterest, and more. Our strategies encompass websites, social media platforms, emails, and mobile-based platforms, staying updated with emerging trends and styles in the digital landscape.

Job Summary

We are looking for an energetic and customer-focused Tele caller Executive to join our team at Social Faalcon. The role requires strong communication skills to engage potential clients, explain our digital marketing services, and generate business opportunities through calls and follow-ups.

Key Responsibilities

• Make outbound calls to potential clients and present the company’s digital marketing services.
• Generate qualified leads, schedule meetings and coordinate with sales/marketing/BD team.
• Follow up on inquiries, maintain client interactions, and nurture leads.
• Maintain an accurate database of calls, leads, and client information in CRM.
• Handle inbound calls and provide information about services (Social Media, SEO, Website Development, Branding, etc.).
• Work closely with the sales and business development team to meet revenue targets.
• Achieve daily/weekly/monthly call and conversion targets.
• Build and maintain positive client relationships to ensure customer satisfaction.
• Share daily/weekly reports with management on calls, leads, and conversions.

Applicant Requirements / Qualifications:

• Minimum 1–2 years of experience as a Telecaller / Telesales Executive / Lead Generation Executive (preferably in marketing, advertising, or service industry).
• Excellent communication and persuasion skills in English and Hindi.
• Ability to present digital marketing services clearly and confidently.
• Strong follow-up skills and a target-oriented approach.
• Basic knowledge of digital marketing services (SEO, social media, branding, paid ads, etc.) will be an added advantage.
• Basic computer knowledge and familiarity with MS Office/CRM tools.
• Qualification: Graduate preferred.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person