Tele Caller Executive

Role Overview
The Tele-caller (B2B) will be responsible for contacting, and managing travel agents, corporate travel partners, and tour operators. The role focuses purely on B2B communication, rate sharing, lead follow-ups, and maintaining strong agent partnerships to drive bookings.

Key Responsibilities

• Make outbound calls to travel agencies, tour operators, and corporate travel partners to introduce SAY Rooms and Homes properties.
• Share B2B rates, availability, and property details with agents in a clear and professional manner.
• Handle inbound queries from travel agents regarding bookings, room types, and negotiated tariffs.
• Maintain updated records of agent contacts, rate agreements, and booking conversations in the sheet
• Coordinate with the Reservations and Operations teams to confirm agent bookings or special requests.
• Follow up with inactive or potential agents to generate more B2B business.
• Promote upcoming offers, property updates, seasonal deals, and special tariffs for travel partners.
• Ensure smooth communication and build strong, reliable relationships with travel agents.
• Assist with the onboarding of new agents by explaining processes, documentation, and rate structures.
• Achieve weekly and monthly B2B call targets, follow-up goals, and agent conversion metrics.

Required Skills & Qualifications

• Minimum 12th pass; graduation preferred.
• Experience in B2B tele-calling, travel industry, or hotel sales is highly preferred.
• Strong communication skills in English & Hindi; regional language is an advantage.
• Knowledge of hotel rates, dynamic pricing, travel agent commissions, and basic hospitality terms.
• Ability to maintain professional relationships with agents and negotiate confidently.
• Basic computer literacy: Excel, CRM, WhatsApp Business, email communication.
• Strong follow-up ability and target-oriented mindset.

What We Offer

• Competitive salary with performance incentives for B2B conversions.
• Opportunity to grow into B2B Sales Executive, Corporate Sales roles.
• Training on hotel rate structures, agent handling, and DSR systems.
• Supportive, fast-growing hospitality environment.

Supportive and growth-oriented work culture.

How to Apply
Interested candidates can apply by contacting our HR:
85098 29440
[email protected]

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Provident Fund

Work Location: In person