Posted:5 hours ago|
Platform:
On-site
Full Time
Job Description: Telecaller - Outbound Dues Collection
Company Name: Primeiro Innovative Solutions
Client: Asianet Broadband
Work Timing: 9:30 AM to 6:00 PM
Salary – 10000-12000/month
Role Overview:
We are seeking a dedicated and persuasive Outbound Telecaller to handle dues collection for Asianet Broadband customers. The role involves contacting customers from a provided database, reminding them about pending dues, and ensuring timely payments while maintaining a professional and customer-centric approach.
Key Responsibilities:
· Make outbound calls to customers to inform them about outstanding dues.
· Explain payment options and resolve basic customer queries related to dues.
· Update customer feedback and payment status in the system.
· Follow up with customers who have committed to making payments.
· Maintain accurate call logs and adhere to company policies and procedures.
· Ensure a polite, professional, and empathetic approach while interacting with customers.
Requirements:
· Excellent communication skills in Malayalam, with fluency in English preferred.
· Prior experience in collections or outbound calling is an advantage.
· Ability to work under deadlines and meet daily/weekly collection targets.
· Strong interpersonal and negotiation skills.
· Basic computer proficiency to manage customer databases and call records.
Perks:
· Fixed working hours: 9:30 AM to 6:00 PM.
· Attractive incentive structure based on performance.
If you are self-motivated with a knack for persuasion, we encourage you to join our dynamic team!
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Schedule:
Supplemental Pay:
Ability to commute/relocate:
Work Location: In person
Primeiro Innovative Solutions Pvt Ltd
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