Tele Caller Executive

Job Description

**Job Summary:** We are seeking a motivated and enthusiastic Telecaller to join our team. The primary responsibility of the Telecaller is to make outgoing calls to potential customers, introduce our products or services, and generate sales or appointments. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer inquiries effectively. **Key Responsibilities:** - Make outbound calls to prospective customers to promote products or services. - Explain product features, benefits, and pricing to potential customers. - Generate leads and set up appointments for sales representatives. - Maintain a detailed database of customer information, interactions, and follow-ups. - Handle customer queries and resolve any issues promptly and efficiently. - Achieve daily, weekly, and monthly targets as set by the team leader. - Follow up on leads and conduct research to identify potential prospects. - Provide accurate and timely information to customers. - Collaborate with team members and support other departments as needed. - Ensure compliance with company policies and procedures. **Qualifications:** - High school diploma or equivalent; a degree in marketing, business, or a related field is a plus. - Proven experience as a telecaller, telemarketer, or in a similar role. - Proficiency in Microsoft Office and CRM software. - Excellent verbal communication and interpersonal skills. - Ability to work independently and as part of a team. - Strong organizational skills and attention to detail. - Ability to handle rejection and remain motivated. - Fluency in [Insert Language] is required; additional language skills are a plus. **Desired Skills:** - Female candidates preferred - Customer-focused with a professional and friendly demeanor. - Persuasive and able to negotiate effectively. - Good listening skills and the ability to empathize with customers. - Ability to multi-task and manage time effectively. - Strong problem-solving skills. **Work Environment:** - Office-based with the potential for remote work options. - May require flexible working hours to accommodate different time zones. **Compensation and Benefits:** - Competitive salary with performance-based incentives. - Health insurance and other benefits as per company policy. - Opportunities for professional growth and development. - Supportive and dynamic work environment. **How to Apply:** Interested candidates are invited to submit their resume and cover letter [email protected] with the subject line "Telecaller Application - [Your Name]." This job description provides a clear overview of what is expected from a telecaller, the qualifications needed, and the benefits offered, ensuring that potential candidates have a comprehensive understanding of the role. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Monday to Friday Weekend availability Supplemental Pay: Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: Technical support: 1 year (Required) tele sales: 1 year (Required) total work: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person