Job
Description
Job Title: Telecaller – Interior Design Industry Job Location: Whitefield Job Type: Full-Time Experience: Minimum 1–3 Years Reporting to: Sr.Manager or Business Development Head Job Summary: We are seeking an enthusiastic and experienced Telecaller to join our interior design company. The ideal candidate will play a key role in lead generation, client follow-ups, and appointment scheduling. You will be the first point of contact between our company and potential clients, showcasing our services and helping convert leads into appointments. Key Responsibilities:Lead Generation & Client Outreach: Make outbound calls to prospective clients from provided leads/databases. Explain company services (interior design, renovation, space planning, etc.) clearly and convincingly. Follow up on inbound inquiries and convert them into qualified leads. Appointment Scheduling & Coordination: Schedule consultations or site visits for the design team or sales representatives. Update client interactions in CRM and maintain call logs. Customer Relationship Management: Build rapport with potential clients and understand their interior requirements. Address queries courteously and direct technical questions to relevant teams. Ensure timely follow-ups for ongoing and cold leads. Database & Reporting: Maintain and update the client database with accurate lead status. Share daily/weekly call reports and feedback from prospects with the team. Required Skills & Qualifications: Education: Minimum: 12th Pass / PUC Preferred: Graduate in any stream (B.Com, BBA, BA, etc.) Experience: Minimum 1–3 years of experience in telecalling, preferably in interior design, real estate, architecture, or similar service industries. Communication: Excellent verbal communication skills in English, Hindi, and the local language (e.g., Kannada, Tamil, etc.). Pleasant tone, good listening skills, and ability to handle rejection professionally. Technical Skills: Basic knowledge of CRM tools, Excel, and Google Sheets. Comfort using email and messaging apps for client coordination. Industry Awareness: General understanding of interior design services and client expectations. Ability to quickly learn about the company’s portfolio and pitch accordingly. Preferred Qualities: Goal-oriented, self-motivated, and persuasive. Positive attitude and team spirit. Ability to work under pressure and meet targets. Strong organizational and multitasking skills. Work Environment: Office-based role with structured targets. May involve coordinating with design/sales teams and occasionally attending events or expos (if applicable). Compensation: Salary: 25,000 to 50,000 + Incentives based on lead conversion. Performance-based growth opportunities. Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
