Tele Caller Executive

Baby Bloom IVF and Maternity Centre

1 years

2 Lacs

gurugram haryana

Posted:4 hours ago| Platform: SimplyHired logo

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Skills Required

microsoft excel english computer skills in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Location: Baby Bloom IVF
Timings: 9:00 AM to 7:00 PM
Salary: ₹18,000 – ₹20,000 per month

Key Responsibilities:

Make outbound calls to new and existing leads for IVF and fertility treatments.
Explain clinic services, treatment options, and basic IVF process to potential patients.
Handle inbound patient inquiries politely and provide accurate information.
Schedule appointments, follow-ups, and maintain daily call logs.
Coordinate with the counsellor and medical team for smooth patient handling.
Maintain lead data in CRM/Excel and ensure proper follow-ups.
Build rapport with patients to increase appointment conversions.
Provide timely updates to management on lead status and daily performance.

Required Skills & Qualifications:

Minimum 1 year of experience in calling/tele-calling (healthcare experience preferred).
Good communication skills in Hindi and English.
Ability to handle sensitive and emotional IVF-related queries with patience.
Basic computer knowledge (Excel, WhatsApp, CRM).
Positive attitude, polite behaviour, and strong follow-up skills.

How to Apply:

Interested candidates can share their updated resume at:
[email protected]
+91 8130317050

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

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