Posted:4 hours ago|
Platform:
Work from Office
Full Time
ROLE Sales Support cum Telecaller Experience required 1-8years Key Responsibilities:- Note NO Target
2. Customer Support Respond to customer queries via phone, email, or other communication channels promptly and professionally. Provide accurate information regarding products, services, or company policies. Ensure high levels of customer satisfaction through effective communication and problem-solving.
3. Follow-Up & Coordination Follow up on pending grievances, service requests, and escalations until closure. Coordinate between internal departments (Sales, HR, Accounts, etc.) for timely updates. Track unresolved cases and ensure adherence to turnaround time (TAT) and quality standards.
Eastman Auto & Power (EAPL)
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