TechOps Engineer

Role Overview: You will be part of the Guardian Technology Operations Team, collaborating closely with Development and DevOps teams to ensure the reliability, scalability, and performance of systems. Your role will involve a combination of software engineering and IT operations to manage infrastructure and develop highly reliable software systems. Key Responsibilities: - Automate operational tasks such as deployments, changes, and incident response. - Utilize Infrastructure as Code (IaC) tools like Terraform and other configuration management capabilities for implementing changes in the Cloud environment. - Provide support for operational application deployment using standardized code deployment pipelines. - Manage Linux and Windows Servers/Compute environments, with a primary focus on Linux. - Work alongside DevOps and Application Support teams to enhance system reliability and performance. - Participate in incidents and root cause analysis for production incidents, implementing preventive measures. - Monitor system performance, identify potential issues, and proactively address them. - Be part of the on-call rotation to offer 24/7 support for production systems. - Document processes, procedures, and system configurations. - Manage Network, Middleware, Database, applications, and InfoSec environments. - Monitor the ServiceNow ticket queue and event monitoring tools (Zenoss) for incidents & requests. - Collaborate in outages and work towards resolution. - Propose defects and enhancements to improve stability and automation. Qualification Required: - 5+ years of experience in managing IT Systems, especially in Linux environments. - Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience. - Proficiency in infrastructure as code (IaC) tools such as Terraform, CloudFormation. - Willingness to work in 24x7x365 shifts on a rotational basis. - Comfortable working in a fast-paced environment with shifting priorities. Company Details: The Guardian Technology Operations Team aims to ensure the reliability, scalability, and performance of systems by combining software engineering and IT operations. You will have the opportunity to work closely with Development and DevOps teams to create highly reliable software systems. Location: This position can be based in Gurgaon.,