Technology Support II - Market Data Distributed Support

• Monitor and support market data systems to ensure high availability and performance.
• Troubleshoot and resolve issues related to market data feeds, applications, and infrastructure.
• Collaborate with internal teams and external vendors to address and resolve data discrepancies and outages.
• Maintain and update market data configurations, entitlements, and permissions.
• Assist in the onboarding of new data sources and the integration of market data into various platforms.
• Provide technical support and training to end-users on market data tools and applications.
• Conduct regular audits to ensure data accuracy and compliance with industry standards.
• Develop and maintain documentation for market data processes, procedures, and support activities.
• Stay updated with industry trends and advancements in market data technologies and services.
• Participate in projects related to market data enhancements and system upgrades.

Required qualifications, capabilities, and skills

• 2 years of experience in market data support or a similar role within the financial services industry.
• Strong understanding of financial markets, instruments, and market data products.
• Proficiency in market data platforms such as Bloomberg, Reuters, or similar.
• Experience with data feed technologies and protocols (e.g., FIX, API).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Detail-oriented with a focus on data accuracy and quality.

Preferred qualifications, capabilities and skills

• Experience with scripting or programming languages (e.g., Python, SQL) for data analysis and automation.
• Familiarity with cloud-based data services and platforms.
• Knowledge of regulatory requirements related to market data usage and distribution.