Technology Consulting Practitioner

Project Role : Technology Consulting Practitioner
Project Role Description : Advises, leads and works on high impact activities within the systems development lifecycle, and provides advisory work for the IT function itself.
Must have skills : Salesforce Service Cloud
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Technology Consulting Practitioner, you will engage in high-impact activities throughout the systems development lifecycle. Your typical day will involve advising and leading teams, collaborating with various stakeholders, and providing strategic insights to enhance the IT function. You will play a crucial role in ensuring that projects align with organizational goals and deliver value to clients. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing and best practices among team members. - Monitor project progress and ensure alignment with strategic objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Service Cloud. - Strong understanding of customer relationship management principles. - Experience with Salesforce platform customization and configuration. - Ability to analyze business requirements and translate them into technical solutions. - Familiarity with integration techniques and tools within the Salesforce ecosystem. Additional Information: - The candidate should have minimum 5 years of experience in Salesforce Service Cloud. - This position is based at our Bengaluru office. - A 15 years full time education is required.