Technology and Transformation - EAD - AI & Data -Sr Consultant

• Are you an expert when it comes to tools like Automation AnywhereDo you have a proven ability to solve complex issuesDo you have a track record of improving processes

we're looking for a Tech Engineer to:

• Support and maintain the mission critical Robotics Process Automation (RPA) central platform across several technical domains
• Establish support excellency across our all our products and processes provided to our automation business globally
• Interact with automation business clients for support and request management
• Deploy controlled releases trough the environment chain up to production
• Define workarounds for known errors and initiate process improvements
• Build the team s capability though continuous knowledge sharing and write technical documentation

• bachelors and/or masters degree in Computer Science, Computer Engineering or related technical discipline
• Must have five years of hands-on experience with Automation Anywhere products for a medium to large enterprise
• Must have Incident, Change and Problem Management experience
• Strong troubleshooting skills at Windows desktop level, including Microsoft Office products and ability to understand and improve automation logic or code
• Knowledge in the administration of Automation Anywhere Control Room (CR, API, BLM, etc) and robot code development
• Proficient with the administration and support of Windows client and server operating systems.
• Good experience with Cloud platform like Microsoft Azure
• Solid network and Microsoft MSSQL database administration and support knowledge, able to read and write TSQL queries
• Good knowledge of scripting languages, eg HTML, Microsoft Visual Basic for Application (VBA), PowerShell, VBScript
• Experienced with system monitoring integration and application performance management (APM) platforms: eg Azure Monitor / Application Insights, Cisco AppDynamics, Microsoft System Center Operation Manager (SCOM), Splunk
• ITIL Knowledge and certification are desired
• Programming language Java, Python and PowerShell are considered as a plus

• Develop high-performing people and teams through challenging and meaningful opportunities
• Deliver exceptional client service; maximize results and drive high performance from people while fostering collaboration across businesses and borders
• Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
• Understand key objectives for clients and Deloitte; align people to objectives and set priorities and direction.
• Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make