MIS Executive: Roles & responsibilities: Candidate will be responsible for maintaining data in excel according to details provided by relationship managers. Candidate will be responsible for providing reports to the senior management. Collect, extract data related to the financial sales and make reports accordingly. Data creation/consolidation for reporting. Data extraction with the dynamic format upon requests for internal & external needs (historical data, current data and so on ...) Criteria & Eligibility: Minimum Qualification Graduate required. Experience of at least 1 yr required in MIS. Being strong in Advance excel. Age criteria – Up to 35 yrs Gender preference – Females preferred.
Job Title: Receptionist Age Criteria ( 21-30years) Roles and Responsibilities: 1.Warmly greet clients and visitors with a positive and helpful attitude. 2.Assist clients in navigating around the office premises. 3.Answer incoming calls, addressing client inquiries and needs, providing exceptional customer service. 4.Maintain a welcoming and professional environment at the reception area. 5.Display friendliness, organization, and efficiency in multitasking. 6.Demonstrate a basic understanding of clerical and administrative systems and procedures. 7.Handle incoming and outgoing mail, manage deliveries and couriers, and maintain accurate records. 8.Possess excellent communication skills, both verbal and written. 9.Operate office equipment such as fax machines, photocopiers, and scanners effectively. Criteria and Eligibility: Minimum qualification required: Graduate preferred, HSC (Higher Secondary Certificate) passed candidates will also be considered. Working Days: Monday to Friday. (Alternate Saturday Off) Working Hours: 9:00 am to 6.00 pm. Note: This is an on-site position. Work from office only. Office Location: BKC.
Role : Technical Lead End User IT Support Automation (Agentic AI for ITOps) Scogo.AI | Building the Future of AI-Powered IT Support Location: Navi Mumbai / Hybrid / Remote Level: Mid-Senior (5-8 years experience) Company: Scogo Networks Pvt. Ltd. Team : Scogo.AI Iceberg Product Engineering Why This Role is Different You're not joining another services company. You're joining an AI product company that's rewriting the rules of enterprise IT support delivery. While traditional IT service providers are struggling with manual processes and growing ticket queues, Were building an Agentic AI platform that automates IT Operations and End-User Support through intelligent agents that think, reason, and act delivering instant, context-aware resolutions for enterprise users. Think of it as the convergence of ITSM, RMM, and AI-powered automation in one unified platform. As part of our mission to re-write the rules of digital employee experience, were looking for a hands-on technical leader who lives and breathes IT support automation someone who understands how devices, users, and enterprise systems interact and can turn that expertise into scalable AI Product. This is your opportunity to: ¢ ¢ Transition from services to product - Move from firefighting daily IT issues to building the AI that prevents them Own a critical domain - Be THE technical authority for End User IT Support automation in an AI-first company Shape the product - Your hands-on expertise will directly influence how we build AI agents that understand, troubleshoot, and resolve endpoint issues ¢ ¢ Build with cutting-edge tech - Work with Agentic AI, LLMs, and automation at the intersection of traditional IT and next- gen intelligence Create market-defining impact - Help build a product that will fundamentally transform how 100M+ employees experience IT support globally ¢ The Role As our Technical Lead for End User Support Automation, you'll be the technical owner of our platform's entire End User Computing (EUC) automation engine. You'll work at the intersection of traditional IT operations and Agentic AI, translating your deep hands-on expertise in desktop support, endpoint management, and troubleshooting into intelligent automation workflows that our AI agents can execute autonomously. What You'll Own: ¢ ¢ EUC Automation Architecture - Design and build the automation framework for Windows, macOS, and Linux endpoints AI Agent Training - Dene how our AI agents diagnose, troubleshoot, and resolve common (and complex) endpoint issues. Collaborate with AI engineers to teach our platform how IT support is done. ¢ ¢ ¢ Technical Delivery - Act as the single point of contact for customers on all EUC automation capabilities, owning technical escalations and solutions Knowledge Engineering - Create the technical playbooks and decision trees that power our AI's reasoning for endpoint support Customer Success - Work directly with enterprise customers to understand their EUC pain points and translate them into product features. Support product PoCs and pilot engagements with enterprise customers. This is a hands-on technical role - You'll be writing PowerShell scripts, creating lab-simulation environments, building automation workflows, debugging complex endpoint issues, and directly shaping how millions of employees will experience IT support in the AI era. ¢ What You'll Build You'll be instrumental in building automation capabilities like: Self-Healing Systems: ¢ ¢ ¢ PC running slow? AI detects, diagnoses, and optimizes - no ticket needed Outlook not working? AI troubleshoots connectivity, profiles, and authentication autonomously BitLocker compliance issues? AI encrypts, backs up keys, and verifies - all automated Zero-Touch Support: ¢ ¢ ¢ ¢ Application installations with multi-level approval workflows OS security patching and compliance management Printer configurations pushed across 10,000+ endpoints Software deployments orchestrated through AI reasoning Intelligent Diagnostics: ¢ ¢ ¢ AI that understands "my computer is slow" and knows exactly what to check Automated disk cleanup, startup optimization, and resource monitoring Integration with tools like Zabbix for predictive issue resolution Think of it this way: Every time you've manually fixed an issue 100+ times, you'll now teach an AI agent to do it autonomously for 100,000+ employees. That's the leverage you'll create. ¢ What You'll Need Technical Expertise (Must-Have) Operating Systems & Applications: ¢ ¢ ¢ ¢ Expert-level knowledge in Windows 10/11, macOS, and Microsoft Office 365 ecosystem Deep understanding of Office 365, Teams, Exchange, Azure AD/Entra ID Solid experience with iOS and Android device management Preference given to candidates with hands-on Linux desktop experience (Ubuntu, RHEL, etc.) and Azure Cloud Platform Administration Endpoint Management: ¢ ¢ ¢ ¢ Hands-on experience with platforms like Intune, SCCM, ManageEngine, or equivalents Expertise in Active Directory, Group Policy, Autopilot technologies Application packaging, deployment, and patch management using Configuration Manager Hardware/peripheral management and troubleshooting Scripting & Automation: ¢ ¢ ¢ ¢ ¢ Strong proficiency in Windows PowerShell - this is non-negotiable Experience with Bash scripting for Linux environments Batch scripting and command prompt automation Ability to write clean, maintainable, production-ready code Experience in application packaging, deployment, and update automation using Configuration Manager tools. IT Operations: ¢ ¢ ¢ ¢ 5+ years in IT with demonstrable experience managing EUC/desktop support teams Deep understanding of endpoint security (vulnerability management, hardening, access control) Experience with monitoring tools and infrastructure technologies Creating policies, documentation, and training materials What Makes You Stand Out (Nice-to-Have) ¢ ¢ ¢ Familiarity with AI/ML concepts or previous work with chatbots/automation platforms Knowledge of ITSM platforms (ServiceNow, Jira Service Management, Zendesk) Previous work in high-growth startups or product companies Soft Skills & Mindset ¢ ¢ ¢ ¢ ¢ Analytical thinker who thrives on solving complex IT support problems. Energetic, curious, and obsessed with automation and customer experience. Excellent communication and ability to work across engineering, product, and customer teams. Doer mentality , hands-on with both tools and strategy. Hunger to grow into a Product Tech Leader in the AI era of ITSM. ¢ How to Apply If you're that rare combination of deeply technical, customer-savvy, and hungry to build the future - we want to talk. Send us: 1. Your resume - but more importantly... 2. A 5-minute video where you: o o o o Walk us through the deadliest endpoint issue you've ever debugged Explain how you would automate solving it with PowerShell Tell us why you're excited about AI-powered IT support Share one thing you've automated in your current role that saved significant time Why video? Because we want to see how you think, communicate, and solve problems - not just what's on your resume. Bonus points if you: ¢ ¢ ¢ Send us a GitHub repo with some of your PowerShell automation scripts Share a blog post or article you've written about IT automation Tell us about a side project related to AI, automation, or IT operations ¢ What Happens Next 1. Video Review (2-3 days) - We'll watch your video and review your background 2. Technical Deep-Dive (1 hour) - Video session to go deep technical 3. Product & Culture Fit (45 mins) - Meet the founders and leaders 4. Offer & Onboarding (same day if we're both excited!) We move FAST. If you're exceptional, we can complete this process in under a week. A Note from Our Founders "We're not building another ITSM tool. We're building the AI that will eliminate 80% of IT support tickets before they're even created. The person who joins us in this role won't just have a job - they'll have a front-row seat to rewriting how enterprise IT works. If that excites you, we can't wait to meet you." Ready to help us build the future of IT support? Apply now: hiring@scogo.ai
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