Technology Analyst

You should have 5-8 years of experience working as a Technical Analyst, with a strong knowledge of Web API/Web Services and Kafka Design. It would be beneficial to have experience in billing systems and telecom projects. Moreover, strong communication skills, both written and verbal, are essential for effectively interacting with customers and internal teams. You should also demonstrate the ability to work efficiently under pressure and handle multiple tasks simultaneously. At TELUS Digital, customer experience innovation is fostered through collaborative teamwork, agile thinking, and a customer-centric culture. As the global arm of TELUS Corporation, a leading telecommunications service provider in Canada, we specialize in delivering contact center and business process outsourcing solutions to major corporations across various industries. Our global call center capabilities, multi-shore programs, and commitment to exceptional customer service are supported by TELUS, our multi-billion dollar parent company. TELUS Digital is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace. Our hiring and promotion decisions are based solely on qualifications, merits, competence, and performance, without any consideration of characteristics related to diversity.,