Techno-Functional Consultants Salesforce (Conga Q2C-Quote-to-cash)

Techno-Functional Consultants with experience in Salesforce or Conga Q2C processes.

The ideal candidate combines hands-on Salesforce or Conga experience with the ability to quickly cross-skill on a new platform, enabling smooth client implementations and support.

Key Responsibilities

Leverage prior Salesforce or Conga Q2C experience to understand client requirements and align them with the new product capabilities.

Participate in product-specific training and rapidly acquire expertise in configuration, workflows, and integrations.

Configure and validate Q2C processes on the new platform, including quoting, pricing, orders, invoicing, and billing flows.

Support functional testing, UAT, and deployment activities.

Troubleshoot issues, propose solutions, and ensure integration with Salesforce or Conga systems works as intended.

Collaborate closely with product managers, developers, and client teams to ensure successful implementations.

Document solutions, configurations, and best practices for reuse across clients.

Required Skills & Experience

5-8 years of total experience, with 3+ years in Salesforce or Conga Q2C processes.

Hands-on experience with Salesforce CPQ, Salesforce Billing, or Conga Billing modules.

Strong understanding of end-to-end Quote-to-Cash processes - quoting, pricing, discounts, orders, invoicing, and revenue recognition.

Ability to quickly learn and apply configuration on a low-code/no-code platform.

Familiarity with Salesforce or Conga integrations and troubleshooting related issues.

Excellent analytical, problem-solving, and communication skills.

Salesforce Administrator or CPQ Specialist certification preferred.

Role Clarification

This is not a Business Analyst role - the focus is hands-on configuration, troubleshooting, and client enablement.

Resources will leverage prior Q2C expertise and be cross-skilled on the new product, enabling them to support implementations efficiently.

Primary goal: enable product adoption for clients by combining Q2C knowledge with product-specific skills.