Posted:3 days ago|
Platform:
Work from Office
Full Time
Act as domain lead Business Analyst across a series of projects and workstreams within the digital transformation of the Policy Administration activities for a major Savings & Retirement business within the UK Life & Pensions sector.
Job Descripition:
Broad knowledge of the UK Savings & Retirement sector, particularly both individual and workforce pensions
Significant Customer Services Transformation experience (multiple projects)
Subject matter knowledge of core policy servicing processes (including scheme set up, customer service management, complaints, policy transfer processes)
Core consulting skillset and / or significant industry experience in a strategic change capacity within the Insurance sector, with focus on core business analysis competencies
Experience working in a hybrid or agile development area (e.g. developing user stories, working in scrum teams)
Strong project management and stakeholder communication skills
Exposure to digital and platform technologies in the UK Savings & Retirement
Strong presentation skills, including verbal presentation and developing compelling PowerPoint presentations
Deep Platform Experience (FNZ ideally, TCS BaNCS, Sonata, iPipeline also useful)
Awareness of market trends in Insurance and specifically in Digital Underwriting, Customer Journey Transformation
Knowledge and experience of Low / No-Code platforms (e.g. Appian)
Data Analytics, AI and Machine Learning experience or exposure (particularly in the Insurance space with platforms such as KOFAX, Five9, Avaamo).
Wipro
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