Techno Functional Consultant - L1

We are seeking askilled contractorsto join our team for an application upgrade project. This role involves configuring and verifying server infrastructure with an endpoint management application similar to Microsoft Configuration Manager, collaborating with IT teams, and ensuring the successful completion of upgrade-related activities. Key competencies include strong technical skills, attention to detail, effective communication, and the ability to work collaboratively in a fast-paced environment.

Primary Responsibilities

As a contractor for the application upgrade project, responsibilities will involve many key deliverables, which include the following:

• Configure Endpoint Management application

  similar to Microsoft Configuration Manager/SCCM on the Windows 2019 server platform.

• Verify all aspects of the server and application

  is operating as expected and no errors are being logged in with the server or application.

• Follow technical documentation accurately

  and demonstrate excellence in attention to detail.

• Collaborate with other IT teams

  to address issues, tickets, and concerns relating to the Altiris service(s).

• Work timely and efficiently

  to ensure upgrade-related activities are completed with a high level of quality.

• Respond quickly to support situations

  arising from the Altiris upgrade activities.

• Provide after-hours support

  as needed to address critical issues and ensure minimal disruption to operations.

Qualifications

• Experience with a systems/endpoint management system

  similar to Microsoft Configuration Manager/SCCM.

• Minimum of 3 years of experience

  with Windows Server 2012R2 and 2019.

• Excellent interpersonal and team-oriented skills

  . Reliable and responsible.

• Commitment to enforcing all IT policies

  , including support system procedures.

• Certifications in industry-standard hardware/software

  (e.g., SCCM, Microsoft, A+) are a plus.

• PowerShell scripting and T-SQL code querying

  skills are a plus.

• Excellent problem-solving skills

  , including the use of remote management systems.

• Professional-level verbal and written communication skills

  , with the ability to communicate effectively with audiences of varying levels of technical understanding.

• For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
• Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
• Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
• Support the solutioning team from architectural design, coding, testing and implementation
• Understand the functional design as well as technical design and architecture to be implemented on the ERP system
• Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
• Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
• Write code as per the developmental standards to decide upon the implementation methodology
• Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
• Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
• Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
• Support on-site manager with the necessary details wrt any change and off-site support