Technician Field Support

Job Purpose

• Deliver & implement the assigned projects on time with good quality, cost effectiveness and customer satisfaction.
• Ensure technical deliverables matches customer requirements.
• Ensure site activities are completed as desired by customer and in specified time frame.
• Also, curiosity to learn new skills, explore opportunity to get better while doing regular service jobs,

Reports to: Team Lead

Key Responsibilities

DO

• Willingness to travel frequently at site and troubleshoot/ rectify the issues.
• Deliver & execute the assigned projects on time with good quality/ cost effectiveness and customer satisfaction
• Complete Project task based on work assignment.
• Deliver the assigned projects on time with good quality/ cost effectiveness and customer satisfaction
• Keep improving self-engineering capabilities and exchange best practice with other team members to improve teams capabilities.
• Work with Team Leader / Lead Engineer to guarantee customer acceptance.
• Work with Team Leader to clarify technical issues.
• Work with Team Leader to manage technical risk in project

OVERSEE

• Ensure product installation follows the procedure of RA engineering standards and recommendations.
• Maximize reusable standard product and engineering in project / prepare site installation reports on product installation.
• Support Team Leader in managing team performance, develop self and team capability and motivate the team.
• Work with cross functional teams like technical support, Contract management, Project management, and End user account managers.

Job related competencies

• Strong level of expertise in Component and Architecture Class Standard Drives, , Safety Product, Networks.
• Intermediate level of expertise in Industry Knowledge (Tire-Banbury, Tire building machine, Bead winding Curing press, calendaring machine), Application Knowledge, and EHS (Environment, Health & Safety).
• Commissioning experience on PLC, Drive & Servo
• Different Electrical Standard knowledge like NEMA, IEC, UL508 will be an added advantage.

EDUCATIONAL QUALIFICATIONS / WORK EXPERIENCE (Education, qualifications and experience requirements an employee must have)

Diploma in Instrumentation / Electrical / Electronics.

w 2 to 5 years of relevant experience in automation engineering on PLC (Rockwell - Control Logix, Drives, Compact Logix.

w Experience of complete project life cycle from design phase to commissioning.

w Minimum 2-5 years of site commissioning experience