Technical Writer

nGenue is a leading software company specializing in Natural Gas software solutions. We empower businesses in the energy sector with cutting-edge technology to optimize operations and enhance decision-making. We are looking for passionate and detail-oriented Technical Writers to join our growing documentation team. As a Technical writer, you will work closely with product managers, developers, and senior writers to create high-quality content that helps users understand and use our products effectively.

Key Responsibilities

• Assist in creating, updating, and maintaining the how-to-do's guide, online help, release notes, API documentation, and installation guides.
• Collaborate with cross-functional teams to understand product functionality and gather content inputs.
• Write content in structured formats using Markdown, AsciiDoc, or other authoring tools.
• Ensure documentation follows company style guides and standards.
• Participate in peer reviews and implement feedback.
• Organize documentation for web portals, internal knowledge bases, and version-controlled repositories (e.g., GitHub, Bitbucket).

Desired Candidate Profile

• Bachelor's or Masters degree in English, or related field.
• Ability to understand and explain technical concepts simply and clearly.
• Proficient in Microsoft Office Suite.
• Proficient in English, written and verbal.
• Certification in Technical writing is an added advantage.
• Experience in documentation tools like Google Docs, or Markdown.
• Willingness to learn version control systems like Git and documentation frameworks like MkDocs or Sphinx.