Technical Writer II

2 - 5 years

6 - 10 Lacs

Posted:15 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

F5 optimizes, secures, and manages applications across multi-cloud environments, offering SaaS-based solutions for enhanced performance and security. As a Technical Content Creator for web based technical knowledge platform, you will craft engaging and informative content that enhances the understanding and usability of F5s multi-cloud solutions. Your job is to work with technical experts to make clear, simple, and easy-to-use materials that help improve, protect, and manage applications. By ensuring content is accessible and relevant, you will play a crucial role in empowering users and driving the success of F5s SaaS-based offerings.
Qualifications
  • Experience in crafting technical documentation for SaaS solutions, particularly in networking, application security, and application management
  • Understanding of Document as Code methodologies and their application in technical writing
  • Proficiency in using GitLab for version control and collaboration on technical documents
  • Skilled in editing and formatting documents using Markdown
  • Ability to create and integrate multimedia elements, such as images and videos, to enhance the clarity and engagement of technical content
  • Strong analytical and problem-solving skills to accurately convey complex technical information
  • Excellent written and verbal communication skills to collaborate effectively with cross-functional teams
  • Experience with multi-cloud environments and the ability to explain related concepts to a technical audience
  • Commitment to maintaining high standards of accuracy and consistency in all technical content produced
  • Adaptability to work in a fast-paced environment and manage multiple projects simultaneously
  • Responsibilities

  • Develop and maintain high-quality, technical content for F5s web-based knowledge platform, focusing on application optimization, security, and management in multi-cloud environments
  • Create detailed, step-by-step guides, tutorials, and how-to articles to assist users in effectively utilizing F5s SaaS-based solutions
  • Collaborate with product managers, engineers, and customer support teams to ensure content accuracy and relevance to user needs
  • Research and stay updated on the latest trends, technologies, and best practices in application delivery, cloud computing, and cybersecurity to inform content creation
  • Produce engaging and user-friendly content, including videos, infographics, and interactive elements, to improve user understanding and engagement
  • Conduct regular content audits and updates to ensure all information remains current and aligned with F5s product offerings and market changes
  • Optimize content for search engines (SEO) to improve visibility and accessibility for F5s target audience
  • Collect and analyze user feedback to identify areas for content improvement and to guide the development of new content
  • Participate in the planning and execution of content marketing campaigns to promote F5s technical resources and solutions
  • Support the creation of technical documentation, such as user manuals, API references, and release notes, to complement the web-based knowledge platform
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