Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: We are looking for a Technical Quality Assurance SR, the incumbent will participate in operational direction and overall governance of all QA and Testing related assignments as well as test planning and working with a group of dynamic, engaged, and skilled group of Quality Engineers/Developers/Data/Devops etc. Responsibilities: Build and align work to testing processes defined. Execution of various testing procedures such as functional testing, performance testing, regression testing, Integration testing, sanity & smoke testing for each release cycle of the product. Drive a feedback loop mechanism to ensure best software development practices and other elements that consistently not meet testing criteria is reported back to improve overall quality. Perform analysis of upcoming releases to understand the requirements from the perspective of completion, testability, and ease of understanding. Perform test results analysis, post execution of testing, and provide feedback on areas of improvements in quality. Responsible for providing estimates during sprint activities. Responsible for creating test plans/Automation suites for all the planned released in the area based on organization standards and best practices. Be an advocate of automation, responsible for maintaining the existing test automation framework and improving it on regular basis. Responsible for augmenting automated test cases after every release to maximize the benefits out of test automation. Perform hands-on technical work to keep projects on course. Should be able to closely work with offshore and onshore stake holders to enable the product skills. We'd love to hear from you if you have: 5-8 Years of QA Experience Expert at the various approaches & techniques used in testing, including Test Automation, API Testing Tools (Postman and RestAssured), Database – SQL Querying and repository maintenance. Framework development experience in tools like Selenium/Cypress/Playwright and any test automation framework considerably Page Object Model with strong programming skills in OOPS Automated test integration with ADO pipeline and Browser Stack execution Deep technical expertise in implementing industry standard testing methodology and tools. Must be a key contributor for the Quality engineering practices like framework development and maintenance. Must have Programming experience in any one of the languages like C# with any of the unit testing framework like Nunit, Xunit or MsTest Experience in implementing testing best practices specific to the test planning and execution processes. Experience with AGILE methodologies and must be a good active participant on agile ceremonies. Experience in planning, tracking, and sprint deliveries. Working experience in ADO managing Test Cases. Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: A Database Administrator SR helps an organization operationalize its data by creating the environment and processes needed to efficiently manage data and derive value from analytics. Managing backend assets; ownership and accountability over configuration and spinning up of cloud data assets and pipelines are primarily responsibilities of DataOps Engineer. DataOps Engineer should be very qualified with experience in managing various flavors of Data assets (Postgres, Snowflake, GCP based DBs and pipelines). This includes various day-to-day activities, from reducing development time and improving data quality to providing guidance and support to data engineers. Bachelor’s Degree in Computer Science or equivalent work experience 3+ years of Data Ops Experience Hands on experience working with Postgres, Snowflake administration and Google Cloud Platform. Hands on experience in setting up and managing CICD pipelines on Azure DevOps. Expert in SQL including performance tuning. Excellent team skills and able to work in fast-paced environment on multiple projects/jobs concurrently. Database uptime, performance monitoring and improvement This includes various day-to-day activities, from reducing development time and improving data quality to providing guidance and support to data team members. The responsibilities of a DataOps engineer include: Building and optimizing data pipelines to facilitate the extraction of data from multiple sources and load it into data warehouses. A DataOps engineer must be familiar with extract, load, transform (ELT) and extract, transform, load (ETL) tools. Using automation to streamline data processing. To reduce development time and increase data reliability, DataOps engineers automate manual processes, such as data extraction and testing. Managing the production of data pipelines. A DataOps engineer provides organizations with access to structured datasets and analytics they will further analyze and derive insights from. Designing data engineering assets. This involves developing frameworks to support an organization’s data demands. Facilitating collaboration. DataOps engineers communicate and collaborate with other data and BI team members to enhance the quality of data products. Testing. This involves executing automated testing at every stage of a pipeline to increase productivity while reducing errors. This includes unit tests (testing separate components of a data pipeline) as well as performance tests (testing the responsiveness) and end-to-end tests (testing the whole pipeline). Adopting new solutions. This includes testing and adopting solutions and tools that adhere to the DataOps best practices. Handling security. DataOps engineers ensure data security standards are applied across the data pipelines. Reducing waste and improving data flow. This involves continually striving to reduce wasted effort, identify gaps and correct them, and improve data development and deployment processes. Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: Sagent is seeking an Information Security Manager to join a growing team in our Chennai, India location responsible for securing next-generation, cloud-native financial technology systems. This role offers the opportunity to work in a dynamic environment where your expertise will play a critical role working with and leading a skilled team across several domains of information security including security operations, identity access management, application security, infrastructure security and business continuity. As an Information Security Manager, you will play a vital role in shaping our organizations’ cybersecurity landscape while fostering a collaborative and innovative environment. We'd love to hear from you if you have: Willingness to work outside of standard business hours during critical incidents, as well as managing an established 24x7x365 on-call security rotation. ~10+ years of progressive experience in cybersecurity, with a significant portion focused on cloud-based security, including detection & response, application security, and cloud infrastructure security. Proven technical leadership skills, including experience guiding and mentoring high-performing cybersecurity teams across multiple shores across the globe. Knowledge of defense-in-depth security tools and technologies such as Intrusion Detection and Prevention (IDS/IPS), Endpoint Detection and Response (EDR) solutions, Cloud Native Application Protection Platform (CNAPP), and Web Application Firewalls (WAF). Experience managing real-world cybersecurity incidents and leading response efforts to closure, with demonstrated ability to maintain collected demeanor under high-pressure incident response scenarios. Exceptional international communication skills, with the ability to effectively translate complex technical concepts to non-technical stakeholders. Knowledge of software security risks and threats (OWASP top 10). Experience with application security tools such as Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), and Software Composition Analysis (SCA). Solid understanding of “secure by design” and “shift left” principles through Infrastructure as Code (Terraform). Experience working with software management CI/CD tools (Azure DevOps preferred) Experience working within Security Information and Event Management (SIEM) platforms. Proven understanding of common web-based attacks at runtime, such as those found OWASP Top 10, and how to respond/mitigate each from an operational standpoint. Understanding of public cloud (Azure/GCP) infrastructure and applications, and security polices, procedures, technology, and operations relevant to cloud. Experience in business continuity planning and management, ensuring the organization can maintain essential functions during and after a disaster. Strong knowledge of audit and compliance management, ensuring adherence to regulatory requirements and internal policies. Experience supporting client due diligence and vendor due diligence activities. Support the larger Information Security team & IT teams with security expertise and assistance as needed. 1 Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: We are looking for a Technical Quality Assurance SR, the incumbent will participate in operational direction and overall governance of all QA and Testing related assignments as well as test planning and working with a group of dynamic, engaged, and skilled group of Quality Engineers/Developers/Data/Devops etc. Responsibilities : Build and align work to testing processes defined. Execution of various testing procedures such as functional testing, performance testing, regression testing, Integration testing, sanity & smoke testing for each release cycle of the product. Drive a feedback loop mechanism to ensure best software development practices and other elements that consistently not meet testing criteria is reported back to improve overall quality. Perform analysis of upcoming releases to understand the requirements from the perspective of completion, testability, and ease of understanding. Perform test results analysis, post execution of testing, and provide feedback on areas of improvements in quality. Responsible for providing estimates during sprint activities. Responsible for creating test plans/Automation suites for all the planned released in the area based on organization standards and best practices. Be an advocate of automation, responsible for maintaining the existing test automation framework and improving it on regular basis. Responsible for augmenting automated test cases after every release to maximize the benefits out of test automation. Perform hands-on technical work to keep projects on course. Should be able to closely work with offshore and onshore stake holders to enable the product skills. We'd love to hear from you if you have: 5-8 Years of QA Experience Expert at the various approaches & techniques used in testing, including Test Automation, API Testing Tools (Postman and RestAssured), Database – SQL Querying and repository maintenance. Framework development experience in tools like Selenium/Cypress/Playwright and any test automation framework considerably Page Object Model with strong programming skills in OOPS Automated test integration with ADO pipeline and Browser Stack execution Deep technical expertise in implementing industry standard testing methodology and tools. Must be a key contributor for the Quality engineering practices like framework development and maintenance. Must have Programming experience in any one of the languages like C# with any of the unit testing framework like Nunit, Xunit or MsTest Experience in implementing testing best practices specific to the test planning and execution processes. Experience with AGILE methodologies and must be a good active participant on agile ceremonies. Experience in planning, tracking, and sprint deliveries. Working experience in ADO managing Test Cases. Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: A Database Administrator SR helps an organization operationalize its data by creating the environment and processes needed to efficiently manage data and derive value from analytics. Managing backend assets; ownership and accountability over configuration and spinning up of cloud data assets and pipelines are primarily responsibilities of DataOps Engineer. DataOps Engineer should be very qualified with experience in managing various flavors of Data assets (Postgres, Snowflake, GCP based DBs and pipelines). This includes various day-to-day activities, from reducing development time and improving data quality to providing guidance and support to data engineers. Bachelor’s Degree in Computer Science or equivalent work experience 5+ years of Data Ops Experience Hands on experience working with Postgres, Snowflake administration and Google Cloud Platform. Hands on experience in setting up and managing CICD pipelines on Azure DevOps. Expert in SQL including performance tuning. Excellent team skills and able to work in fast-paced environment on multiple projects/jobs concurrently. Database uptime, performance monitoring and improvement This includes various day-to-day activities, from reducing development time and improving data quality to providing guidance and support to data team members. The responsibilities of a DataOps engineer include: Building and optimizing data pipelines to facilitate the extraction of data from multiple sources and load it into data warehouses. A DataOps engineer must be familiar with extract, load, transform (ELT) and extract, transform, load (ETL) tools. Using automation to streamline data processing. To reduce development time and increase data reliability, DataOps engineers automate manual processes, such as data extraction and testing. Managing the production of data pipelines. A DataOps engineer provides organizations with access to structured datasets and analytics they will further analyze and derive insights from. Designing data engineering assets. This involves developing frameworks to support an organization’s data demands. Facilitating collaboration. DataOps engineers communicate and collaborate with other data and BI team members to enhance the quality of data products. Testing. This involves executing automated testing at every stage of a pipeline to increase productivity while reducing errors. This includes unit tests (testing separate components of a data pipeline) as well as performance tests (testing the responsiveness) and end-to-end tests (testing the whole pipeline). Adopting new solutions. This includes testing and adopting solutions and tools that adhere to the DataOps best practices. Handling security. DataOps engineers ensure data security standards are applied across the data pipelines. Reducing waste and improving data flow. This involves continually striving to reduce wasted effort, identify gaps and correct them, and improve data development and deployment processes. Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: Sagent is seeking a Senior Threat Analyst to join a growing team responsible for securing next-generation, cloud-native financial technology systems. We are seeking a skilled and motivated Threat Analyst to join our growing team. This role offers the opportunity to work in a dynamic environment where your expertise will play a critical role identifying, analyzing, and mitigating security threats. You will be responsible for monitoring, analyzing, and responding to potential security incidents, performing in-depth security investigations, and executing regular threat hunting campaigns across the organization. If you are passionate about information security, possess a keen eye for detail, we encourage you to apply and be a part of our mission to safeguard our digital landscape. We'd love to hear from you if you have: Willingness to work outside of standard business hours during critical incidents. Prior experience administrating and securing IT systems or networks (~5+ years), preferably with both in public cloud environment(s) and physical data center location(s). Proven mastery of SQL-like query languages, and proficient in data manipulation and analysis techniques to extract actionable insights from large and complex cybersecurity datasets. Demonstrated ability to maintain collected demeanor under high-pressure security incident response scenarios. Proficiency of MITRE ATT&CK framework and its application to threat hunting campaign scenarios, as a bonus in hybrid cloud environments. Hands-on experience professionally administrating and securing both Windows and Unix/Linux operating systems, and common threats that each are susceptible to. Proven expertise in identifying, analyzing, and mitigating threats that could impact cloud-based and containerized workloads. Experience administrating cloud IaaS and PaaS infrastructure is a plus. Deep understanding of the OSI model and a wide range of common network protocols, enabling effective analysis, detection, and mitigation of security threats at various layers of the network stack. Extensive experience working within Security Information and Event Management (SIEM) platforms, especially building, and optimizing custom detection rules. Excellent communication skills with ability to effectively translate complex technical concepts and findings into clear and concise insights for non-technical stakeholders, fostering collaboration and informed decision-making across cross functional teams. Expertise of scripting languages such as Python (preferred), Bash scripting, or Powershell; prior experience using scripting to automate tasks. Extensive experience working with modern defense-in-depth security tools and technologies such as Intrusion Detection and Prevention (IDS/IPS), Endpoint Detection and Response (EDR) solutions, Cloud Native Application Protection Platform (CNAPP) and Web Application Firewalls (WAF) Enthusiasm for security automation and creative technical ability to identify time-saving or novel automation workflows. Proven understanding of common web-based attacks at runtime, such as those found OWASP Top 10, and how to respond/mitigate each from an operational standpoint. Extensive experience detecting and mitigating email-based threats, including phishing, malware, and spoofing, and as a bonus, hands-on experience in administering and configuring email security tools and protocols to safeguard against these threats. Thorough understanding of threat modeling concepts and methodologies, with the ability to identify compound attack vectors. Support the larger Information Security team & IT teams with security expertise and assistance as needed. 1 Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: Sagent is seeking an Experienced IS & Cyber Threat Analyst SR Engineer to join a growing information security team responsible for securing next-generation, cloud-native financial technology systems, used by some of the largest mortgage lenders and loan servicers in the Chennai India. As our Senior Application Security Engineer, you will be responsible for owning Sagent’s application security program. This role will entail delivering application security standards and solutions, driving engineering teams to evolve towards a DevSecOps model, building security automation wherever possible, and serving as formidable force for the ‘secure by default’ vision across the enterprise. This role will have abundant opportunities to challenge the “status-quo” and work with cutting-edge technologies, tools, and platforms across all 3 major cloud providers (Azure, GCP, AWS). What your day-to-day will look like: Develop and update application security standards, secure coding principles, and threat modeling processes. Maintaining CI/CD integrated application security solutions, web application firewall technologies, and related Provide application security support to development teams, including reviewing and explaining application security tools and processes, providing vulnerability explanations and remediation guidance. Integrate and mature application security testing and controls into different phases of teams’ development lifecycles. Coordinate application security program metrics and reporting. Support ongoing management of application security vulnerabilities through a centralized vulnerability tracking system and defect tracking system. Develop application security training methods and mentoring of security champions. Partner with third party vendors to deliver software security tools and services. Coordinate and partner with third party offensive security (manual pen test) engagements. Provide expert consultation on application security requirements and best practices in relation to vulnerability scanning and secure application design. Partner closely on security operations tasks with cross-functional teammates in Information Security, IT, DevOps, Engineering, and Quality Assurance. Engage with product owners, project managers and developers to integrate security best practices into product design. Working Model : 16/5. We'd love to hear from you if you have: Extensive combined hands-on experience in application security and software development. Experience building, deploying, and maturing CI/CD integrated application security tools. Solid understanding of web-based application technologies, web services/APIs, web-based authentication/single sign-on protocol and technologies. Deep experience working with various development technologies including programming languages/frameworks supporting both backend and frontend development, source control management systems, and CI/CD tooling. Ability to read and understand code at a high-level across most common programming languages, with any C#, Java, Javascript and NodeJS experience a plus. Experience with application security tools such as Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), and Software Composition Analysis (SCA). Functional understanding in tooling integrations that support agile, CI/CD, and DevSecOps methodologies. Fundamental understanding of major cloud providers (Azure, GCP, AWS). Strong knowledge of software security risks and threats (OWASP top 10). Familiarity with “secure by design” and “shift left” security principles. Strong understanding of development methodologies, particularly Agile and DevOps. Able to explain impact of vulnerabilities and mitigating strategies to both technical and non-technical stakeholders. Capable taking ownership of the application security function, ability to work independently with minimal guidance and act as coach to other team members as necessary. Strong communication & interpersonal skills, and experience working cross-functionally with various teams--this will be critical to success in this role. Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: Education : B.E / B.Tech / MCA Experience : 12- 15 Years Leverage knowledge of data structures, algorithms, and design patterns to write software in a full-stack(Java, Sprint Boot, Node, React) web environment. Leverage relevant software development experience to radiate best practices and faster development. Deep technical understanding in a specific technology layer or area of the product, providing effective code reviews and technical feedback. Effectively manage up to 6 direct reports through mentoring and coaching. Develop and guide the career paths of direct reports. Provide input to create staffing plans with departmental leadership. Be an agent for change, at both the team and departmental level. Foster a culture of learning and growth. Work with Architect, Own and Drive Tech Dept, Code Quality and all NFRs (QE, Tech, performance, scalability , dynatrace, resource rightsizing ), Security vulnerability remediation, Framework development Drive atleast two teams end to end delivery & Roadmap with product vision Measure and practice continuous improvement Drive OKR, Planning , Estimation, Budgeting & Mentoring Leads Increasing business value proposition and ensuring cost optimization Non Labour cost monitoring and tracking in collaboration with Architects Team building activities, conducting monthly 1-1 with team members and Evaluation on Happiness Index. Contribution to Org wide goals , Evangelise team activity, Tech forums, and Community Be an SME for the project, Run the end to end delivery, Work with EA, Architect , Devops Data Team to achieve the goal Setup Goals for the team and regular One on Ones, Setup and monitor progress for the Resources focus on Career path Associate will serve as a dedicated member of our development Team. Drive conversations with managers, other developers, Quality Assurance, Business Analysts. Client Service Representatives and clients to understand requirements and demonstrate progress Creative problem-solving ability, allowing the individual to identify solid solutions to challenging business issues DESIGN, Develop and test new system capabilities, including: web UI, REST API, Microservices, serverless components, cloud native Document and communicate technical designs, standards and processes as needed Troubleshoot and resolve software bugs and deployment issues Must be an excellent verbal and written communicator Must have a positive attitude and be a self-starter who is willing to work independently and learn A passion for success and willingness to go above and beyond to accomplish goals Work on an agile team with both onshore and offshore team members to help plan, implement and support enterprise web applications Perform unit and integration testing to ensure application quality Continuously enhance skills by learning and applying relevant technologies and patterns Active Participation in Interview process Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: Work with product managers, business analysts, and engineers to produce and maintain documentation as follows Release Notes Process documentation User Guides Integration Guides API Developer Guides In platform documentation (tooltips, instructions, etc.). Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques. Translate complex software concepts into communication that is engaging and understood by users. Act as an editor to ensure consistency in documentation. Understand current documentation processes Understand tools used: Microsoft Suite and MadCap for content management & publishing Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: At Sagent we are on a mission to lead the evolution in loan servicing by solving its most complex challenges and providing positive experiences to homeowners. We are rapidly modernizing mortgage servicing through our innovative product offerings and it’s no-holds-barred. For those motivated by incredible vision and speed to market, by superior leadership, and want to be surrounded by whip smart colleagues who will press you daily to be your very best, you’ll find that virtually nothing’s impossible at Sagent. We are looking for a Technical Quality Assurance II , the incumbent will participate in operational direction and overall governance of all QA and Testing related assignments, projects as well as strategy and working with a group of dynamic, engaged, and skilled group of Quality Engineers. Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it. And if itx couldn’t get any better….this role is HYDBRID Your Day-to-Day at Sagent: Build and align work to testing processes defined. Execution of various testing procedures such as functional testing, Automation testing, regression testing, sanity & smoke testing for each release cycle of the product Drive a feedback loop mechanism to ensure best software development practices and other elements that consistently not meet testing criteria is reported back to improve overall quality Perform analysis of upcoming releases to understand the requirements from the perspective of completion, testability, and ease of understanding Perform test results analysis, post execution of testing, and provide feedback on areas of improvements in quality. Perform defect trend analysis during and after release and provide detailed report on risks and lessons learned. Responsible for providing estimates for new releases based on QA lifecycle Responsible for creating test strategies for all the planned released in the area based on organization standards and best practices Act as gatekeeper and sign off on all releases that are ready for production or Product Team’s Testing (or any internal / client testing) Be an advocate of automation, responsible for maintaining the existing test automation framework and improving it on regular basis. Responsible for augmenting automated test cases after every release to maximize the benefits out of test automation. Perform hands-on technical work to keep projects on course We'd love to hear from you if you have: 3-5 Years of QA Experience Expert at the various approaches & testing techniques, including Functional testing, Test Automation, API Testing Tools (Postman and RestAssured), Database – SQL Querying and repository maintenance. Framework development experience in tools like Selenium/Cypress/Playwright/Script less Test Automation tools, and any test automation framework with strong programming skills. Must have Programming experience in any one of the languages like JAVA/C#/JavaScript or any programming languages. Experience with AGILE methodologies and must be a good active participant on agile ceremonies. Deep technical expertise in implementing industry standard testing methodology and tools. Experience in test planning, tracking, and sprint deliveries. Good to have working experience in ADO managing Test Cases. Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: At Sagent we are on a mission to lead the evolution in loan servicing by solving its most complex challenges and providing positive experiences to homeowners. We are rapidly modernizing mortgage servicing through our innovative product offerings and it’s no-holds-barred. For those motivated by incredible vision and speed to market, by superior leadership, and want to be surrounded by whip smart colleagues who will press you daily to be your very best, you’ll find that virtually nothing’s impossible at Sagent. We are looking for a Technical Quality Assurance Entry , the incumbent will participate in operational direction and overall governance of all QA and Testing related assignments, projects as well as strategy and working with a group of dynamic, engaged, and skilled group of Quality Engineers. Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it. And if itx couldn’t get any better….this role is HYDBRID Your Day-to-Day at Sagent: Build and align work to testing processes defined. Execution of various testing procedures such as functional testing, Automation testing, regression testing, sanity & smoke testing for each release cycle of the product Drive a feedback loop mechanism to ensure best software development practices and other elements that consistently not meet testing criteria is reported back to improve overall quality Perform analysis of upcoming releases to understand the requirements from the perspective of completion, testability, and ease of understanding Perform test results analysis, post execution of testing, and provide feedback on areas of improvements in quality. Perform defect trend analysis during and after release and provide detailed report on risks and lessons learned. Responsible for providing estimates for new releases based on QA lifecycle Responsible for creating test strategies for all the planned released in the area based on organization standards and best practices Act as gatekeeper and sign off on all releases that are ready for production or Product Team’s Testing (or any internal / client testing) Be an advocate of automation, responsible for maintaining the existing test automation framework and improving it on regular basis. Responsible for augmenting automated test cases after every release to maximize the benefits out of test automation. Perform hands-on technical work to keep projects on course We'd love to hear from you if you have: 1-3 Years of QA Experience Expert at the various approaches & testing techniques, including Functional testing, Test Automation, API Testing Tools (Postman and RestAssured), Database – SQL Querying and repository maintenance. Framework development experience in tools like Selenium/Cypress/Playwright/Script less Test Automation tools, and any test automation framework with strong programming skills. Must have Programming experience in any one of the languages like JAVA/C#/JavaScript or any programming languages. Experience with AGILE methodologies and must be a good active participant on agile ceremonies. Deep technical expertise in implementing industry standard testing methodology and tools. Experience in test planning, tracking, and sprint deliveries. Working experience in ADO managing Test Cases. Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: Sagent is seeking a Senior Business Continuity Planning Coordinator (BCPC). This role will focus on developing, maintaining, and testing Business Continuity Plans (BCPs), conducting Business Impact Analysis (BIA), Technology Impact Analysis (TIA), Tabletop Exercises, and ensuring the company’s resilience during disruptions. This position will maintain documentation, conduct audits, and lead BCDR-related initiatives. In addition to BCPC responsibilities, the role will support other governance activities within the Security Compliance team, including disaster recovery planning and testing, process improvement, policy development, ISO certifications, internal/external audits, alignment of continuity efforts with operational needs and other duties as assigned. The role will collaborate across departments, use effective communication to drive a culture of integrity, and track performance metrics to recommend continuous improvement opportunities. We will count on you to: Provide overall direction and oversight for the Sagent BCP program to support and maintain a strong business resiliency, preparedness and response environment. Maintain, update, validate business impact assessments (BIAs) to identify critical applications/systems and recovery capabilities and priorities Maintain, update, validate technology impact assessments (TIAs) to identify critical applications/systems and recovery capabilities and priorities Coordinate actions to mitigate business continuity risks associated with offices, functions and operations to maintain the well-being of employees, protect assets, and provide continued service for clients during business disruptions Participate in the development, implementation and maintenance of business resiliency plans, policies and procedures across all assigned business units. Support recovery team leaders in planning, maintaining and implementing active recovery plans. Coordinate delivery of BCP program training and awareness activities across departments. Regularly assesses recovery capability, through reviews, testing and exercising, and reports on business resiliency status to stakeholder groups. Coordinate activities with the functions/groups that play a role in crisis management, including updates to crisis management documentation and facilitation of crisis management testing and exercising. Oversees business resiliency initiatives consistent with goals and objectives. Coordinates with other BCP and business resources to support a consistent approach to the efficient use and application of business resiliency resources and standards. Support the governance, project management and quality management activities of Sagent’s BCP program. Basic Qualifications: Bachelor’s Degree in cyber security or a similar field At least 5 years of experience supporting, partnering, and interacting with internal or external business clients across multiple levels At least 5 years of risk management, business continuity management, technology resilience, or a related discipline, or a combination Certified Business Continuity Professional (CBCP), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM) or related certifications Preferred Qualifications: Certified Information Systems Security Professional (CISSP), Azure Security Engineer Associate (AZ500) or related cyber security certifications 6+ years of risk management, business continuity management, technology, or a related discipline, or a combination 6+ years of Financial Services industry experience within risk or technology, or combination of both. Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: The Site Reliability Engineer II is dedicated to ensuring the operational health of the company's systems and services. As a hands-on role, they place an emphasis on monitoring, maintenance, and rapid response to anomalies in the system. While they may not be deeply involved in developing new systems or features, their expertise ensures that existing systems function optimally and that any disruptions are addressed swiftly. Your Day-to-Day at Sagent: Constantly oversee system dashboards and utilize monitoring tools to detect irregularities or performance degradation. Respond promptly to system alerts, diagnosing and resolving issues directly or escalating to the appropriate team or engineer. Ensure timely communication about system issues to relevant stakeholders. Perform scheduled checks, updates, and patches to ensure systems are in optimal condition. This includes updating documentation to reflect any changes or upgrades. Maintain a comprehensive log of all system-related activities, anomalies, and resolutions. Contribute to postmortems, detailing incidents to help the broader team understand causes and prevent future occurrences. Work closely with Site Reliability Engineers, Developers, and other tech teams to understand system architecture, changes, and potential areas of concern. Provide feedback based on observed system behavior and performance metrics. Stay updated with the latest monitoring tools, system maintenance best practices, and relevant technologies that can aid in the role. Participate in training and workshops to enhance skills. Working in 24/7 Support environment in Ofc. We'd love to hear from you if you have: Technical background with a foundational understanding of system architectures, networks, and cloud technologies. Proficiency in using monitoring tools and software. Strong problem-solving skills with an ability to diagnose issues under pressure. Excellent communication skills to convey system statuses to both technical and non-technical stakeholders. Detail-oriented nature with a focus on documentation and reporting. Basic to intermediate proficiency in programming and scripting languages such as Python, JavaScript, Bash, or PowerShell. Familiarity with using these skills for automation and process improvement. Experience with monitoring tools (e.g., Dynatrace, Datadog, Grafana) and basic approaches to incident response and system troubleshooting. Team player with a collaborative mindset, willing to work in a dynamic environment with shifting priorities. Preferred Qualifications Experience in the lending technology sector or related financial services industries is beneficial but not mandatory. Certifications in areas like cloud technologies, AI, data management, networking, and cybersecurity are valued. Track record of innovative problem-solving, with higher expectations for senior roles. Strong communication skills, particularly for conveying technical concepts to non-technical stakeholders. Commitment to continual professional development, with expectations increasing with seniority. Active involvement in open-source projects, technical forums, or professional communities is a plus for all roles, showcasing a dedication to collaborative growth and learning. Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! Your Day-to-Day at Sagent: Work as a part of Desktop Support with latest knowledge in ITIL Framework knowledge and Terminologies Record events and problems and their resolution in Service Now Ticketing Tool, also create knowledge base articles. Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner. Provide basic and intermediate level troubleshooting, as needed, to support internal associates. Experienced in enrolling devices via Intune / Auto-Pilot. Manage onboarding/offboarding users & inventory management of Hardware. BYOD /corporate setup, MAC OS update, Laptop login issue, MS application Issue, Web and application access issue, Laptop performance issue, Outlook issue, SSO issues on Company devices. Direct unresolved issues to the next level of support personnel or vendor. Apply professional competencies to administrate and optimize the assigned system environment. Setup/Support Printing System and Meeting room collab solutions. We'd love to hear from you if you have: Degree or relevant work experience in same field is a Mandatory. Willing to work on-site and Shifts (General & Noon) Strong passion for technology and a desire to learn and grow in the Desktop/IT support field. Excellent problem-solving skills and the ability to think critically. Eagerness to work in a dynamic, fast-paced environment. Knowledge in Troubleshooting Microsoft 365 applications, Desktop Software’s, GPO Updates, VPN, Network related issues. Knowledge in Active Directory/Entra, JAMF Pro, End Point Central & Hardware Troubleshooting. Automate daily tasks such as system or software installations, security updates Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: The Mainframe Operations Tech SR at Sagent Lending Technologies is a critical role responsible for the upkeep, optimization, and security of the company’s mainframe systems, which are essential for both daily operations and long-term strategic initiatives. With at least 12 years of experience in mainframe administration, the ideal candidate will have expertise in z/OS, JCL, COBOL, DB2, CICS, and IMS, as well as a strong background in performance analysis, particularly with SMF data. This position involves managing system performance, ensuring compliance with security standards, and leading projects related to system upgrades and migrations. The role not only demands strong technical skills and problem-solving abilities but also offers substantial opportunities for professional growth in an innovative and supportive environment. By joining Sagent Lending Technologies, you will be part of a team that leverages technology to enhance customer engagement and improve operational efficiencies, making it a rewarding opportunity for those looking to advance their career in a technology-driven setting. Your Day-to-Day at Sagent: System Administration: Manage and maintain the Mainframe environment, ensuring high availability and optimal performance of all mainframe systems. Performance Analysis: Analyze system performance indicators and provide reports with improvement and optimization recommendations. Use tools and techniques to measure, analyze, and optimize system performance, including expertise in SMF records. Capacity Planning: Lead capacity planning assessments to ensure adequate system resources while optimizing cost-effectiveness and efficiency. Security and Compliance: Implement and manage security measures to protect data and access to the mainframe systems. Ensure compliance with all relevant industry standards and regulations. Troubleshooting: Serve as the primary contact for technical troubleshooting on Mainframe issues; provide quick resolution and root cause analysis for system interruptions and performance degradations. Technical Leadership: Provide guidance and leadership to junior team members. Stay updated with the latest advances in Mainframe technology and incorporate this knowledge into the team’s skill set. Project Management: Manage projects related to upgrades, migrations, and installations of Mainframe hardware and software. Documentation: Create and maintain comprehensive documentation related to system configuration, mapping, processes, and service records. We would love to hear from you if you have: Education: Bachelor’s degree in computer science, Information Technology, or a related field. Experience: Minimum of 12 years of experience in Mainframe administration, including hands-on experience with z/OS, JCL, COBOL, DB2, CICS, and IMS. Performance Analysis Expertise: Strong background in performance analysis with detailed knowledge of SMF data and related performance monitoring tools. Certifications: Desirable certifications include Certified Systems Professional, IBM Certified System Administrator, and others relevant to Mainframe technology. Skills: Expert understanding of Mainframe architecture and its components. Proficient in using Mainframe software management tools and security features. Ability to analyze and interpret complex data to provide actionable insights. Strong problem-solving skills and ability to think algorithmically. Communication: Excellent written and verbal communication skills, capable of working with diverse teams and managing multiple projects with stakeholders at all levels. Shift Timing: 6 PM to 4 AM IST 1 Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

You could work anywhere, but at Sagent, we offer an inspiring and impactful environment where you can make a difference while enjoying what you do. Our mission is to simplify and secure loans and homeownership for all US consumers, and by joining us, you become an essential part of this journey. As an Information Security (Infosec) Engineering Manager at Sagent, you will lead a team of security professionals dedicated to ensuring the safety of our applications, systems, and infrastructure. Your role will involve overseeing DevSecOps, threat analysis, application security, and BCP/DR functions, aligning them with the organization's objectives. Key Responsibilities: 1. Team Leadership: - Lead, mentor, and manage teams focusing on DevSecOps, threat analysis, application security, and BCP/DR functions. - Cultivate a culture of continuous learning and improvement within the teams. 2. Security Strategy Development: - Create and execute a comprehensive security strategy that aligns with business goals and regulatory requirements. - Promote the adoption of security best practices company-wide. 3. DevSecOps Management: - Supervise the integration of security tools and practices into CI/CD pipelines using tools like Checkmarx, Azure DevOps, and Terraform. - Ensure secure software development practices and compliance during code deployment. 4. Threat Analysis and Incident Management: - Manage threat analysts in identifying and mitigating security threats using tools like Rapid7 and Falcon CrowdStrike. - Respond to security incidents and conduct post-incident analysis for process improvement. 5. Application Security: - Collaborate with developers to incorporate application security solutions and maintain secure coding standards. - Conduct regular security assessments and vulnerability scans. 6. BCP/DR Planning: - Develop and maintain business continuity and disaster recovery plans to ensure operational resilience. - Regularly test BCP/DR plans for effectiveness and process enhancement. 7. Stakeholder Collaboration: - Work closely with engineering, product, and IT teams to embed security practices across all operations. - Effectively communicate complex security topics to non-technical stakeholders. 8. Innovation and Continuous Improvement: - Stay informed on emerging threats, vulnerabilities, and security technologies. - Drive ongoing enhancement of processes and tools to boost the organization's security posture. Qualifications: - Bachelor's or Master's degree in Cybersecurity, Computer Science, or related field. - Minimum 14 years of cybersecurity experience, with at least 3 years in a managerial role. - Proficiency in tools such as Checkmarx, Terraform, Azure, and Rapid7. - Deep knowledge of cloud security, application security, and DevOps practices. - Proven track record in designing and implementing BCP/DR strategies. - Strong leadership, project management, and communication skills. Joining Sagent means being part of a transformative journey in the mortgage servicing industry. We offer a modern customer experience for loan servicing, empowering customers and servicing companies alike. As we grow rapidly, your contribution will be vital in shaping our innovative future. Apply now and be a part of our mission at Sagent!,

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Role: The Network Engineer Specialist role at the Network Operation Center represents a pivotal position within Sagent's team. The primary focus of this role is on proactive troubleshooting of network issues, ensuring that any problems detected by Sagent's monitoring tools are addressed promptly and efficiently. The specialist will be expected to actively engage with the Operation Center, collaborating with a team dedicated to maintaining network integrity and performance. This position requires a proactive approach to network management, with a strong emphasis on preemptive measures to prevent downtime and service disruptions. The ideal candidate will have a robust understanding of network infrastructure, experience with monitoring tools, and a commitment to continuous improvement within the Operation Center's operations. Key Responsibilities: Troubleshoot Network Issues: Act as the first point of contact for cloud (Azure, AWS, Google) and on-premises network troubleshooting, quickly identifying and resolving issues to minimize downtime. Network Maintenance: Perform regular maintenance checks on network infrastructure to prevent potential failures. Proactive Monitoring: Implement and manage network monitoring tools to track performance metrics and identify anomalies before they impact operations. Alert Management: Develop and refine alerting systems (Thousand Eyes, Logic Monitor, Dynatrace) to notify the team of potential issues, ensuring swift action can be taken. Capacity Planning: Analyze network usage trends to predict growth and scale network resources accordingly. Incident Management: Respond to and resolve network incidents with clients, documenting actions taken, root cause analysis and implementing preventive measures and network lessons learned to improve future response. Network Optimization: Continuously assess network performance and adjust configurations for optimal functionality. Security Vigilance: Monitor network security, collaborate with the cybersecurity team, and act on alerts regarding potential threats. Technical Assistance: Provide expert-level support and technical guidance to team members and other departments. Reporting: Generate regular reports on network status and metrics, incident response effectiveness, and areas for improvement. Documentation: Maintain detailed documentation of network setups, configurations, and troubleshooting guides. Qualifications: Bachelor's degree in computer science, Information Technology, a related field or 4 – 7 years of relevant work experience Proven experience in network troubleshooting and operations. Expertise in networking protocols and network management tools preferred. Some cloud networking experience preferred. Strong analytical and problem-solving skills. Excellent communication skills, both verbal and written. What We Offer: A competitive salary and comprehensive benefits package. A culture that values work-life balance. Opportunities for ongoing training and professional development. A collaborative and innovative work environment. 1 Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: The Mainframe Operations Tech SR at Sagent Lending Technologies is a critical role responsible for the upkeep, optimization, and security of the company’s mainframe systems, which are essential for both daily operations and long-term strategic initiatives. With at least 15 years of experience in mainframe administration, the ideal candidate will have expertise in z/OS, JCL, COBOL, DB2, CICS, and IMS, as well as a strong background in performance analysis, particularly with SMF data. This position involves managing system performance, ensuring compliance with security standards, and leading projects related to system upgrades and migrations. The role not only demands strong technical skills and problem-solving abilities but also offers substantial opportunities for professional growth in an innovative and supportive environment. By joining Sagent Lending Technologies, you will be part of a team that leverages technology to enhance customer engagement and improve operational efficiencies, making it a rewarding opportunity for those looking to advance their career in a technology-driven setting. Your Day-to-Day at Sagent: System Administration: Manage and maintain the Mainframe environment, ensuring high availability and optimal performance of all mainframe systems. Performance Analysis: Analyze system performance indicators and provide reports with improvement and optimization recommendations. Use tools and techniques to measure, analyze, and optimize system performance, including expertise in SMF records. Capacity Planning: Lead capacity planning assessments to ensure adequate system resources while optimizing cost-effectiveness and efficiency. Security and Compliance: Implement and manage security measures to protect data and access to the mainframe systems. Ensure compliance with all relevant industry standards and regulations. Troubleshooting: Serve as the primary contact for technical troubleshooting on Mainframe issues; provide quick resolution and root cause analysis for system interruptions and performance degradations. Technical Leadership: Provide guidance and leadership to junior team members. Stay updated with the latest advances in Mainframe technology and incorporate this knowledge into the team’s skill set. Project Management: Manage projects related to upgrades, migrations, and installations of Mainframe hardware and software. Documentation: Create and maintain comprehensive documentation related to system configuration, mapping, processes, and service records. We would love to hear from you if you have: Education: Bachelor’s degree in computer science, Information Technology, or a related field. Experience: Minimum of 15 years of experience in Mainframe administration, including hands-on experience with z/OS, JCL, COBOL, DB2, CICS, and IMS. Performance Analysis Expertise: Strong background in performance analysis with detailed knowledge of SMF data and related performance monitoring tools. Certifications: Desirable certifications include Certified Systems Professional, IBM Certified System Administrator, and others relevant to Mainframe technology. Skills: Expert understanding of Mainframe architecture and its components. Proficient in using Mainframe software management tools and security features. Ability to analyze and interpret complex data to provide actionable insights. Strong problem-solving skills and ability to think algorithmically. Communication: Excellent written and verbal communication skills, capable of working with diverse teams and managing multiple projects with stakeholders at all levels. 1 Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As a Database Administrator SR at Sagent, you will play a crucial role in operationalizing data to create an efficient environment that drives value from analytics. Your primary responsibilities will include managing backend assets, configuring and setting up cloud data assets and pipelines. As a DataOps Engineer, you will be expected to have extensive experience in handling various data assets such as Postgres, Snowflake, and GCP-based databases. Your expertise will be utilized in reducing development time, enhancing data quality, and providing guidance to data engineers. To qualify for this position, you should hold a Bachelor's Degree in Computer Science or possess equivalent work experience along with at least 5 years of experience in Data Ops. Hands-on experience in working with Postgres, Snowflake administration, Google Cloud Platform, and setting up CICD pipelines on Azure DevOps is essential. Proficiency in SQL, including performance tuning, and the ability to work collaboratively in a fast-paced environment on multiple projects concurrently are key requirements. As a DataOps Engineer at Sagent, you will be responsible for tasks such as building and optimizing data pipelines, automating processes to streamline data processing, managing the production of data pipelines, designing data engineering assets, and facilitating collaboration with other team members. Your role will also involve testing data pipelines at various stages, adopting new solutions, ensuring data security standards, and continuously improving data flow. Joining Sagent comes with a range of perks, including participation in benefit programs from Day #1, Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays, and more. Sagent is at the forefront of transforming the mortgage servicing industry by providing a modern customer experience throughout the loan servicing process. By joining our team, you will be part of a dynamic environment that values innovation and aims to disrupt the lending and housing sector. If you are looking for a rewarding opportunity to contribute to a mission-driven company and be part of a team that is reshaping the future of lending and housing, Sagent is the place for you.,

You will love working at Sagent because it offers a unique opportunity to be part of a mission that aims to simplify and secure loans and homeownership for all US consumers. At Sagent, you will not only make a difference but also have an enjoyable time doing so. Sagent is currently looking for an Infosec Engineering Manager to join the team responsible for securing advanced, cloud-native financial technology systems. As an Engineering Manager at Sagent, you will play a crucial role in managing key security teams from Chennai. If you are passionate about information security and have a keen eye for detail, we invite you to apply and contribute to our mission of safeguarding our digital landscape. Your main responsibilities will include overseeing a team of security professionals responsible for ensuring the security of applications, systems, and infrastructure at Sagent. This role requires a hands-on technical leader who can align DevSecOps, threat analysis, application security, and BCP/DR initiatives with the organization's objectives. Key Responsibilities: 1. **Team Leadership:** Lead, mentor, and manage teams across various security functions to foster a culture of continuous learning and improvement. 2. **Security Strategy Development:** Develop and implement a comprehensive security strategy aligned with business goals and regulatory requirements, driving the adoption of best practices. 3. **DevSecOps Management:** Oversee the integration of security tools into CI/CD pipelines and ensure secure software development practices. 4. **Threat Analysis and Incident Management:** Supervise threat analysts in monitoring and mitigating security threats, as well as managing post-incident analysis. 5. **Application Security:** Collaborate with developers to integrate security solutions and perform regular security assessments. 6. **BCP/DR Planning:** Design and maintain business continuity and disaster recovery plans, conducting regular tests for effectiveness. 7. **Stakeholder Collaboration:** Work closely with various teams to embed security across all operations and communicate security topics effectively. 8. **Innovation and Continuous Improvement:** Stay updated on emerging threats and technologies to enhance the organization's security posture continuously. Qualifications: - Bachelor's or Master's degree in Cybersecurity, Computer Science, or related field. - 14+ years of cybersecurity experience, including at least 3 years in a managerial role. - Hands-on experience with security tools like Checkmarx, Terraform, Azure, and Rapid7. - Deep knowledge of cloud security, application security, and DevOps practices. - Proven experience in designing and implementing BCP/DR strategies. - Strong leadership, project management, and communication skills. As a Sagent Associate, you will enjoy various benefits from Day #1, including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays, and more. Sagent is revolutionizing the mortgage servicing industry by providing a modern customer experience and lowering costs for servicers. If you are an innovator and ready to disrupt the lending and housing industry, join Sagent to shape the future.,